Elaine Osteicoechea
Customer Service / Support
About Elaine Osteicoechea:
Dynamic and highly skilled professional with a
broad range of expertise in procurement,
operations, international sales, product support,
and customer relations. Demonstrated success in
managing logistics, supply chains, and
operations, along with a strong background in
providing product support and fostering
distributor relationships. Adept at driving
customer satisfaction through tailored solutions,
effective communication, and technical
assistance. With experience across multiple
industries and regions, including China,
Venezuela, the USA, and Latin America, I have
consistently delivered results by improving
operational processes, handling customer
inquiries, and ensuring smooth service delivery.
Experience
Assisted customers by providing detailed information about products, including their usage, instructions, and indications. o Addressed and resolved issues related to adverse reactions and any problems that arose with the product, ensuring customer satisfaction. o Provided technical support for customers experiencing issues with their Bio Photonics scanners, offering efficient and effective solutions.
Education
Bachelor’s degree in Biology
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