Doreen Jean-Jacques

Public health professional with a behavioral health focus and over 5 years of experience managing care coordination, community health programs, and youth-focused interventions. Proven ability to assess patient needs, develop curriculum, and support program improvement through data-driven reporting and cross-functional collaboration. Skilled in Medicare operations, case management, and public speaking, with hands-on experience in both state agencies and research-based environments. Passionate about advancing health equity and improving outcomes through strategic, culturally-informed care.

Experienced public health professional with a strong background in behavioral health, case management, and cross-functional project coordination. I have led health programs across state agencies, research institutions, and managed care organizations, overseeing patient-centered initiatives, designing training systems, and driving quality improvement. My work spans strategic planning, data analysis, and care delivery optimization, including direct experience with Medicare operations, NCQA standards, and interdisciplinary team management. I bring a results-oriented, equity-driven approach to every project, with a track record of improving outcomes and streamlining program operations across diverse healthcare environments.

I hold a Master of Science in Public Health with a concentration in Behavioral Health from the University of South Florida, where I also earned a Graduate Certificate in Translational Research in Adolescent Behavioral Health. Additionally, I completed a Project Management Professional certificate program and earned my Bachelor of Arts in Psychology from Florida International University. My academic background reflects a strong foundation in project management, community health, evidence-based research, and program coordination.