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Fort Lauderdale
Diamond shakoor

Diamond shakoor

Customer Service Representative

Customer Service / Support

Fort Lauderdale, Broward

Social


About Diamond shakoor:

Customer Service Rep

Experience

McCray’s Tavern, Atlanta, GA — Server

August 2024 - December 2024

  • Provided hospitality  to guests in a fast paced environment, ensuring excellent service and attention to detail.
  • Enhanced teamwork skills by collaboration with coworkers to meet customer needs.
  • Developed time management skills to balance multiple tasks effectively

Grana Italiano, Atlanta, GA — Host

August 2021- June 2023 

  • Welcomed guests warmly, creating a positive first impression and ensuring excellent customer experiences in a high-volume restaurant.
  • Managed reservations and walk-ins efficiently, balancing table assignments to optimize guest satisfaction and dining flow.
  • Maintained a clean and organized front-of-house environment, reflecting the restaurant’s upscale standards.

A Promotions, Atlanta, GA — Marketing Specialist

July 2020 - July 2021

  • Experience working with sales, product development, campaign planning, content creation and brand management

Education

High School Diploma Achieved

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