Dhaneshwar Balgobin

Skills & Abilities:

Management:

• Fluent in 3 languages: British English, American English, and Hindi/Urdu
• Strong analytical, communication, and leadership skills.
• Experienced in collaborating with development teams for smooth problem resolution and successful rollouts.

Technical:

• Proficient in quality assurance testing methodologies, including Functional, System, Security, Integration, UAT, and Regression Testing.
• Skilled in developing, executing, and maintaining Test Plans, Test Scenarios, Test Specifications, and Test Data.

Backend Testing expertise using SQL commands.

Quality Assurance Management is a vital component of any organization that focuses on maintaining high standards in products and services. It encompasses the processes and activities designed to ensure that quality requirements are consistently met. Effective QA management involves setting clear quality objectives, implementing systematic processes for quality control, conducting regular audits, and utilizing feedback for continuous improvement. Key elements of Quality Assurance Management include: 1. **Quality Planning**: Defining quality standards and the necessary actions to meet them. 2. **Quality Control**: Monitoring processes and products to ensure they align with established standards. 3. **Quality Improvement**: Continuously assessing performance and making adjustments to enhance quality. 4. **Documentation**: Keeping detailed records of procedures, standards, and outcomes to ensure accountability and facilitate audits. 5. **Training and Development**: Providing ongoing education and resources for teams to maintain and elevate quality standards. Implementing robust Quality Assurance Management not only helps minimize errors and defects but also fosters customer satisfaction and trust in the brand. By prioritizing quality, organizations can enhance their reputation and ultimately drive business success.

Quality Assurance Manager | Rohan Inc. (10/2022 – Present)

 Spearheaded quality initiatives aligned with ISO 13485, ISO 14971, and 21 CFR 820, ensuring full regulatory compliance across international product lines.

 Oversaw QA operations across 10 states and 2 countries, leading a team of 40+ professionals in the delivery of compliant, high-quality health and filtration products.

 Implemented robust Design Control procedures and Risk Management strategies to mitigate quality and performance risks in new product development.

 Developed and deployed scalable training programs via LMS platforms, promoting continuous improvement and cross-functional quality awareness.

 Led quality audits and root cause investigations, utilizing structured problem-solving methodologies to drive CAPAs and product improvements.

• Establishing and implementing the quality standards for organic food products or health services
• Monitoring quality testing for electrolytes filters, water systems, and air filters and identifying gaps in the testing
• Staying current on ISO 13485, ISO 14971, and 21 CFR 820 laws and regulations to ensure compliance
• Overseeing the quality assurance team of up to 40 individuals across 10 states and 2 countries
• Training other employees on quality procedures by setting up different types of learning management systems and supplementing online courses with hands-on experience