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Lithia Springs
Derrick Houston

Derrick Houston

Technical Support Management

Technology / Internet

Lithia Springs, Douglas

Social

Services offered

I am Cloud Computing Architect / Technologist. My previously position at a telecommunication company, I worked as a Tier 2 Technical Support Manager, managing 12 technicians. I have great technical skills, customer service skills, and customer de-escalation skills.

Cloud computing architect
Technical support manager
Approximate rate: USD$ 29 per hour

Experience

Experienced and results-driven with over 25 years of dedicated service in the technology industry. Recognized for experience in cloud architecture, virtualization, enterprise networking, IP-based telephony, and data center technologies. I understand the cloud and how it can be leveraged to solve complex business challenges and provide cutting-edge solutions. I use my cloud knowledge and business acumen to present and sell innovative cloud solutions to C-level stakeholders. I build and lead high-performing teams. Eager to apply my extensive knowledge and leadership to propel organizations to new heights of cloud excellence.

Education

AS Applied Sciences Degree Networking Specialist 2010

Georgia Piedmont Technical College (formally DeKalb Technical College), Clarkston, Georgia

 

Computer Science  

California Polytechnic University, Pomona, California

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