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New York City
Deborah Ebisike

Deborah Ebisike

Customer support agent/Virtual Assistant

Customer Service / Support

New York City, New York

Social


About Deborah Ebisike:

Hello! I'm Deborah Ebisike, a dedicated professional with a passion for delivering exceptional customer service. With a strong background in customer support and administrative roles, I have honed my skills in handling inquiries, resolving issues, and ensuring customer satisfaction across various industries.

I thrive in fast-paced environments and enjoy working collaboratively with teams to achieve common goals. My experience includes assisting customers through multiple touchpoints, maintaining detailed records, and improving operational efficiency through effective communication and problem-solving.

In my spare time, I love exploring new technologies, engaging in creative projects, and staying updated with industry trends. I am always eager to learn and grow, bringing a positive attitude and proactive approach to everything I do.

Let's connect and see how we can achieve great things together!

Experience

I am a highly motivated and results-driven professional with extensive experience in customer service, administrative support, and office management. Over the years, I have developed a robust skill set in handling customer inquiries, resolving issues, and ensuring customer satisfaction across various industries, including tech, insurance, and hospitality.

In my role as a Customer Service Representative at EchoHub.co Ltd, I assisted customers with product inquiries, processed orders, resolved complaints, and collaborated with the sales team to enhance customer experience and drive sales. As an Office Manager and Virtual Assistant at TUK Offshore Structures Ltd, I managed office operations, provided customer support, and maintained detailed records.

Additionally, I have experience in technical support, social media management, and administrative assistance, having worked with Melsmore Marine Nig Ltd, Casablanca Restaurant and Sport Bar, and Agufem Just Beads. My ability to adapt to different roles and industries has enabled me to contribute effectively to team goals and improve operational efficiency.

I am committed to continuous learning and professional growth, bringing a proactive and customer-centric approach to all my endeavors.

Education

I hold an Associate Degree in Accounting, which has equipped me with a solid foundation in financial principles and organizational management. This background has proven invaluable in my customer support roles, where precision and attention to detail are paramount. My training in accounting has enhanced my analytical skills, enabling me to efficiently manage customer records, process transactions, and resolve inquiries with accuracy. This blend of financial acumen and customer service experience allows me to deliver comprehensive and exceptional support to clients, ensuring their satisfaction and fostering long-term relationships.

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