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Deanna Murray

Deanna Murray

IT Project Coordinator / IT Support Specialist

Technology / Internet

San Antonio, Bexar

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About Deanna Murray:

Organized and detail-oriented IT professional, with over a decade of experience in technical support, operations, and project coordination. Proven ability to manage project timelines, support cross-functional teams, track action items, and communicate effectively with stakeholders. Highly skilled at managing a successful, proficient, and functional Help Desk / Support Desk.

Experience

IT HELPDESK MANAGER / E-TeleQuote Insurance / August 2022 - April 2025

SYSTEM ADMINISTRATOR / E-Telequote Insurance / February 2020 - August  2022

LICENSED INSURANCE AGENT / E-Telequote Insurance / February 2020 - September 2019

ADVANCED IT ENGINEER / General Dynamics / July 2016 - May 2019

CUSTOMER SUPPORT - ACCOUNT MGR / eBow.biz / May 2009 - Current

PC TECHNICIAN - PROJECT COORDINATOR / General Dynamics / January 2009 - July 2016

Education

University of Phoenix / Bachelor's Degree - Information Technology

University of Phoenix / Associate's Degree - Arts (Website Design)

In process of getting (PMP Cert)

Scrum/Agile training

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