beBee background
Professionals
>
Houston
DeAndre Gordon

DeAndre Gordon

High efficient, Customer service agent

Customer Service / Support

Houston, City of Houston, Houston

Social


About DeAndre Gordon:

Hello, my name is DeAndre Gordon. I am a 29 year old male from Chicago Illinois, 10 years in customer service 10 years in sales very Seasoned Customer Service Representative with 3 years of experience providing exceptional support and resolving technical issues. Expert in fostering positive customer relationships and delivering tailored solutions. Adept at maintaining professionalism in high-volume settings; seeking to leverage skills in a new Customer Service Representative role.

Experience

Asurion

Insurance Claims Specialist | Houston, TX 

| Jul 2023 - Present
• Negotiate fair settlements to resolve insurance claims efficiently and equitably.
• Develop and implement claim review strategies to ensure thorough and accurate assessments.
• Validate claim authenticity, preventing fraud, and process payments in a timely manner.
 

Continuum Global Solutions
 

Verizon Wireless Technical Support | Houston, TX | Nov 2021 - Jul 2023
• Provided comprehensive technical support for cellular and wireless home phone users, resolving hardware and network
issues to ensure customer satisfaction.
• Analyzed and addressed billing inquiries and plan modifications, employing critical thinking to achieve efficient and
accurate resolutions.
• Enhanced customer engagements by offering tailored Verizon services and add-ons, leveraging sales techniques to add
value during support calls.
 

Comcast
 

Customer Service Representative | Chicago, IL | Jun 2020 - Nov 2021
• Resolved technical issues and addressed account inquiries during initial customer interactions, efficiently conveying
information and instructions.
• Fostered and sustained positive customer relationships through attentive service and effective communication.
• Provided tailored product recommendations by assessing customer needs and recognizing purchasing cues.
• Maintained professionalism and poise in a high-volume, dynamic environment, adeptly handling stressful situations
and de-escalating conflicts.

Education

Argosy University
Computer Science, Computer Science | Remote | Jul 2020

Youth Connections Charter High School
Diploma, Highschool Diploma | Chicago, IL | Jun 2013

Professionals in the same Customer Service / Support sector as DeAndre Gordon

Professionals from different sectors near Houston, City of Houston, Houston

Other users who are called DeAndre

Jobs near Houston, City of Houston, Houston

  • Work in company

    Remote Insurance Field Sales Agent

    Platinum Supplemental Insurance, Inc.

    Job Title: Remote Insurance Field Sales Agent · We are seeking motivated individuals to join our team as a Remote Insurance Field Sales Agent. As an agent, you will travel to meet with potential customers and build trust by educating them about Platinum's supplemental insurance s ...

    Fountain City

    20 hours ago

  • Work in company

    Batcher

    Select Custom Solutions

    We are looking for a Batcher on 3rd Shift in La Crosse, WI. · The Batcher performs all tasks involved in the efficient and effective operation of the warehouse. The Batcher follows Standard Operating Procedures (SOP) and practices safe work habits and works in all areas of the wa ...

    La Crosse

    2 weeks ago

  • Work in company

    Host(ess)

    Perkins American Food Co.

    Benefits: · 401(k) · Employee discounts · Flexible schedule · Opportunity for advancement · BE A PART OF OUR SUCCESS · Benefits & Perks: · Educational Assistance with DeVry University with complimentary laptop** · Immediate Family Members are also eligible · Competitive Pay wi ...

    Onalaska

    1 week ago