beBee background
Professionals
>
Customer Service / Support
>
Everett
Daniel Dadi

Daniel Dadi

Former IT professional
Everett, City of Everett, Middlesex

Social


About Daniel Dadi:

In the past I have worked in TSS (Technology Support Services) in Harvard Business School as an intern from the Year Up Program since July 2022 as of my most recent previous experience.

I was always comfortable working in a team setting. Through working with a senior technician and other two interns on multiple projects inside and outside TSS, I worked on and escalated as needed faculty, staff and student issues using my skillset. This forces me into new situations and adapt on the fly and helped me learn the technical and business processes. This experience has expanded my communication skill by talking to so many different departments within HBS through meetings, trainings and projects I have been part of.

I am confident that my experiences and skills as an intern would benefit the team, and I will be looking forward to further discussing my qualifications with you in an interview. Thank you for your consideration.

Sincerely,

Daniel Dadi

Experience

During my time in TSS (Technology Support Services) as an intern, I have been able to show that I have acquired the skills to work in the role of a  Business Analyst via working with faculty, staff and students in a timely and customer-friendly manner on Windows and Mac-related issues ranging from imaging computers using Intune and Jamf  and communicate to them through Zoom or Bomgar to resolve said issues, I’m confident that I can bring another asset to the team due to my daily printer check routes that I did twice a day and expansion knowledge of Ricoh and HP printers. My education at Roxbury Community College also helped me with classes like Networking Fundamentals and IT problem solving and I used this foundation when I was helping troubleshooting network connectivity issues and to troubleshoot various software issues in tickets especially during the start of this internship when I had to configure 30 desk set-ups for the three departments coming into a new office space. 

 

Education

My education at Roxbury Community College also helped me with classes like Networking Fundamentals and IT problem solving and I used this foundation when I was helping troubleshooting network connectivity issues and to troubleshoot various software issues in tickets especially during the start of this internship when I had to configure 30 desk set-ups for the three departments coming into a new office space. 

Professionals in the same Customer Service / Support sector as Daniel Dadi

Professionals from different sectors near Everett, City of Everett, Middlesex

Other users who are called Daniel

Jobs near Everett, City of Everett, Middlesex

  • Cambridge Health Alliance

    Mental Health Counselor

    Found in: Jooble US O C2 - 1 day ago


    Cambridge Health Alliance Chelsea, MA, United States

    Work Days: 8 hr shifts with E/O weekend and holidays as assigned · Human and Social Services · Psych SH 5 East Neuro Nursing · Job Type: 24 Hrs/wk (Part-time) · Work Shift: Night · Union: Yes · Union Name: SH Laborers 381 · Cambridge Health Alliance (CHA) is a vibrant, innov ...

  • Profitero

    Analyst/Senior Analyst, Insights

    Found in: beBee S2 US - 3 weeks ago


    Profitero Boston, United States Full time

    Job Title: Analyst/Senior Analyst, Insights · Location: Boston, MA · About Profitero: · Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our te ...

  • 7-Eleven

    Cashier/Sales Associate

    Found in: Betterteam US S2 T2 - 1 week ago


    7-Eleven Wayland, United States Full time

    Cashier (Customer Service Representative)- Retail Sales · Do you want to become a big part of the reason why customers continually return to Speedway? Are you looking for an exciting fast-paced work environment where you will be part of a team? Do you take pride in providing exce ...