Claudine Alexander-Leger

Accomplished SaaS telematics sales representative and Senior Analyst Vendor Manager in the SMB B2B market. Over 15 years of experience in sales, marketing and customer service. Successfully managed a team of 75 outbound sales representatives while exceeding KPI’s and revenue quotas. Created phone scripts, emails and text message templates that increased sales by 30% nationwide. Leveraged data to identify trends, articulate gaps and outline corrective steps relative to sales system and multiple call center performance that helped increase sales teams QA scores and hit sales goals. Able to provide metric-based analysis for ongoing efforts that drive sales. Develop and deliver regular program updates to operation leadership and project stakeholders. 

Highly experienced leader with a proven track record of being a top performer who builds amazing teams and focuses on delivering key metric outcomes . Experienced in vendor project management, overseeing multiple initiatives while establishing and maintaining quality assurance and optimum process flow, improving overall growth.  I enjoy challenges, especially taking problem areas within a company and finding a solution. My background is in both communications and healthcare management. I have strong interpersonal and relationship building skills in addition to exceptional written and verbal communication abilities.

Florida State University, Bachelor of Arts, Communications