Christine Bains

Certainly! Here's the modified introduction that includes information about holding weekly stakeholder 
Dynamic and accomplished professional, recognized for proficiency as a Product Owner. Adept at orchestrating the simultaneous management of SaaS and internal products, I offer visionary oversight to end-to-end product deployments, ensuring seamless compatibility with billing requirements. Notably, one of my significant contributions involves the strategic creation and implementation of features, with a focus on billing and invoicing. This includes collaborating closely with the Quality Assurance (QA) team, implementing user acceptance criteria for User Acceptance Testing, and integrating test cases into my requirements to support continuous updates to their automations. Additionally, I pioneered the development of calendar features tailored for telehealth service providers, allowing them to create various event types. Crucially, I ensured strict adherence to HIPAA and FERPA laws across both the SaaS and internal applications. In addition to wearing multiple hats, I played a pivotal role in Scrum Master duties, leading key ceremonies such as daily stand-ups, refinement, and story point estimation. I maintained open lines of communication by holding weekly stakeholder meetings, ensuring stakeholders were well-informed about the development team's progress. Excelling in crafting user-centric stories and efficiently maintaining backlogs with Jira and Rally, I foster collaboration across cross-functional teams. As a committed leader, I've successfully managed diverse on-shore and off-shore development teams, emphasizing mentorship and team growth. Alongside stakeholder collaboration, where I gather requirements from various teams and users, including billing/finance, sales, marketing, and telehealth service providers, I bring a comprehensive skill set, familiar with Jira, Rally, Confluence, and the MS/Google Office Suite. My adeptness spans the entire Software Development Life Cycle (SDLC), Agile methodologies (Scrum, Kanban, SAFe), Rally, Jira, GitHub, Figma, Product Management, AWS, SaaS, Leadership, and MS Office. With robust project management skills and technical acumen, I am confident in my ability to navigate challenges and implement successful resolutions.

Seasoned Product Owner with a track record of success in orchestrating the lifecycle of SaaS and internal products. Renowned for leading diverse development teams through end-to-end deployments and aligning products with complex requirements. A standout in collaborative efforts with QA, crafting robust user acceptance criteria, and integrating innovative features seamlessly. Proficient in an array of tools, from Jira and GitHub to Figma and AWS, showcasing a comprehensive skill set spanning SDLC and Agile methodologies. Demonstrated success in stakeholder collaboration, gathering requirements across billing, sales, marketing, and telehealth teams. Notable achievements include spearheading Medicaid billing alignment, implementing impactful billing and invoicing features, and contributing significantly to the company's response during the COVID-19 pandemic. A proactive leader fostering team growth, my commitment extends to impactful resolutions and the drive for continuous improvement.

Master of Arts in English Language and Literature, National University, La Jolla, CA 

Completed a comprehensive Master's program emphasizing linguistic and literary studies at National University. The academic background reflects a commitment to analytical thinking, effective communication, and a nuanced understanding of language. This foundation has been leveraged to excel in translating project requirements into polished user interfaces, crafting user stories in Gherkin format, and publishing user guides. The academic prowess contributes to a holistic skill set, enhancing the ability to bridge technical and creative aspects in product ownership.