Chris Cangelose

Have worked through all levels of claims up to the most Senior level in my current role as a Liability Supervisor. Total of twenty one years of claims experience. 

Experience
GEICO Lakeland Florida 2002 To Present
• Monitored workflow to improve employee time management and increase productivity.
• Maintained compliance with company policies, objectives, and communication goals.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Interviewing candidates for Department.
• Supervised team handling complex cases involving various levels of coverage.
• Worked with Management to set yearly goals for the Region.

Publix Super Markets inc. 1997-2002
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Scheduling of orders between Warehouse and Retail Stores depending on the location and product.
• Scheduling Drivers weekly runs to adhere to store and customer needs.

Education
Florida Southern College 
Bachelor of Science:  Business Administration

Education
Hillsborough Community College 
Associates Degree: Multi Media Technology