
Chethan K gowda
Technology / Internet
About Chethan K gowda:
I am a highly accomplished and versatile professional with a strong background in technology management and engineering . Armed with two Years of Business Analyst experience, I am capable of Solving Complex Problems and recognise Trends and Channels with Precision . Open to Relocate and available for Over Time even during weekends .
Experience
- Directed e-commerce and digital transformation across 15 MEA countries.
Enhanced customer experience and retention by 35%, increased revenue by 40% during the year 2021. Headed collaboration with clients and stakeholders for requirement gathering, delivering high quality data analytics and reports leading to effective communication of insights. - Deployed four Power BI Dashboards capable of identifying trends in real-time, comparing the performance with top competitors and guiding business decisions, leading to cost savings opportunities of around $500K.
- Participate in Program Increment planning meetings (SAFe agile framework) along with Product Owner/Architect and develop Backlog items.
- Programmed complex SQL queries to extract, manipulate and analyze attrition data for employees serving overseas clients, allowing for proactive recruitment strategies that reduced turnover by 10%. Achieved approximately $20K in cost savings by mitigating recruitment and training expenses, while ensuring seamless continuity of client relationships.
Education
- Well versed in processing complex data and arrive to decisions based on evaluations and calculations.
- Comfortable in hosting meetings and taking the lead .
- Specialized Management of Projects from start to finish.
- Strategic research and marketing capabilities.
- Working on scenarios and not subjected to going above and beyond.
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