Chethan K gowda

I am a highly accomplished and versatile professional with a strong background in technology management and engineering . Armed with two Years of Business Analyst experience, I am capable of Solving Complex Problems and recognise Trends and Channels with Precision . Open to Relocate and available for Over Time even during weekends .

• Directed e-commerce and digital transformation across 15 MEA countries.
  Enhanced customer experience and retention by 35%, increased revenue by 40% during the year 2021. Headed collaboration with clients and stakeholders for requirement gathering, delivering high quality data analytics and reports leading to effective communication of insights.
• Deployed four Power BI Dashboards capable of identifying trends in real-time, comparing the performance with top competitors and guiding business decisions, leading to cost savings opportunities of around $500K.
• Participate in Program Increment planning meetings (SAFe agile framework) along with Product Owner/Architect and develop Backlog items.
• Programmed complex SQL queries to extract, manipulate and analyze attrition data for employees serving overseas clients, allowing for proactive recruitment strategies that reduced turnover by 10%. Achieved approximately $20K in cost savings by mitigating recruitment and training expenses, while ensuring seamless continuity of client relationships.

• Well versed in processing complex data and arrive to decisions based on evaluations and calculations.
• Comfortable in hosting meetings and taking the lead .
• Specialized Management of Projects from start to finish.
• Strategic research and marketing capabilities.
• Working on scenarios and not subjected to going above and beyond.