Chelsey Byro

I am an experienced Office Manager at America’s Best Hearing in New Ulm, where I oversee daily operations, patient coordination, and administrative management. I am committed to creating an organized, efficient, and patient-centered environment that ensures every individual who walks through our doors receives a professional and positive experience.

In my role, I work closely with clinical staff to support scheduling, workflow optimization, billing processes, and overall office performance. I take pride in maintaining strong systems, clear communication, and a culture of accountability that supports both our team and the patients we serve.

My leadership approach is grounded in structure, consistency, and professionalism. I value efficiency, integrity, and continuous improvement — always looking for ways to strengthen operations and enhance service quality.

Outside of my professional life, I am a dedicated mother of three, and the resilience, organization, and adaptability I practice at home naturally carry into my work.

Experienced Office Manager with a strong background in healthcare administration and patient service operations. Skilled in overseeing daily office functions, coordinating schedules, managing billing processes, and supporting clinical staff to ensure efficient workflow and high-quality patient care. Recognized for strong organizational skills, clear communication, and a commitment to creating a professional, patient-centered environment.

I hold a Bachelor’s degree in Healthcare Administration from Rasmussen University, where I developed a strong foundation in healthcare operations, leadership, and organizational management. In addition, I earned a Certificate in Healthcare and a Certificate in Medical Billing and Coding, further strengthening my expertise in healthcare systems, reimbursement processes, and administrative compliance.