Charonda Jefferson
Accounting / Finance
Services offered
Bookkeeping , organizing files for small business owners. Buyer of supplies, retail etc if needed, keeping accurate records. Preparation for tax filing etc. I am not a tax preparer , providing assistance to save more time as a business owner to handle day to day operations.
Part owner of custom promotional items , buyer , ordering for companies needing tshirts, cups, merch etc.
Experience
Professional Experience Summary
- Municipal Billing & Records Management (5+ years)
- Ensured accuracy, confidentiality, and compliance in high-volume billing environments.
- Specialized in customer service, data integrity, and workflow design.
- Entrepreneurship & Digital Services
- Founded and operated digital organizing and scanning services, helping clients transform chaos into clarity.
- Currently building a remote closing business, blending organizational expertise with client communication.
- Customer Service & Career Pivoting
- Actively applying for roles like UniFirst customer service, leveraging empathetic communication and problem-solving skills.
- Exploring flexible career paths in mortgage sales, franchise consulting, and digital business building.
- Technical & DIY Problem-Solving
- Hands-on troubleshooting for car repairs and home projects, always seeking cost-effective solutions.
- Learning technical concepts like Git username management and version control to expand digital skill sets.
Education
Education & Learning Highlights
- Professional Development through Municipal Work
- Gained deep expertise in billing systems, compliance, and records management through hands-on training and continuous learning in municipal government roles.
- Built strong foundations in customer service, documentation accuracy, and workflow design.
- Entrepreneurial & Self-Directed Learning
- Taught yourself digital organizing, scanning services, and remote closing processes, applying structured problem-solving to real-world business building.
- Actively learning technical skills like Git username management and version control to expand digital literacy.
- Applied Training & Certifications (Informal/On-the-Job)
- Developed mastery in public records navigation, client communication, and tech troubleshooting through practical experience rather than formal classroom settings.
- Continuous focus on sales psychology, franchise consulting, and mortgage sales knowledge to support career transitions.
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