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Cleveland
Charita Smith

Charita Smith

Product Demonstrator

Customer Service / Support

Cleveland, City of Cleveland, Cuyahoga

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Services offered

  • Excellent verbal and written communication skills.
  • Team player able to multitask also log phone calls using the Case Management System (CMS).
  • Positive attitude and competitive spirit.
  • Work with office business machines and proprietary software applications.
  • HP Mainframes and operating system. Microsoft products, Windows, Microsoft Office Word, Excel, Outlook.
  • PC or Mac's operating system.
Consultant
Quality assurance software engineer
Product demonstrator
Approximate rate: USD$ 15.25 per hour

Experience

Proficient consultant with the ability to work well independently in a high-stress environment with strong customer service skills. Experienced professional with the ability to adapt to existing and new IT systems and software applications. Detail-oriented in delivering error free documentation and ensuring compliance approval at a quality rating of 97%. Previous experience as a quality assurance Software Engineer demonstrating the ability to lead business effort. Effectively track projects, monitor work plans in progress, receiving ISO 9001 software certification for Applied Materials a previous employer.

Education

Bachelor's Degree: UNIVERSITY OF LA VERNE, LA VERNE, CA, Major: Public Administration

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