chanelle dobie

A reliable and self-motivated individual with hands-on experience in delivering exceptional customer service and hospitality in a professional environment. My proven track record of punctual attendance and ability to work as a member within a team environment, where I can work effectively and efficiently towards the success of an organization.

Pack Labs, Inc. - Downingtown, PA February 2020 – Present
Quality Control Specialist
• Perform verification activities on food safety and quality systems to ensure compliance with corporate, customer, third party, and regulatory requirements. Activities include but are not limited to internal auditing, environmental swabbing, and ingredient, and product testing. Tasks are to be completed while maintaining the highest safety, food safety and quality, cost, and GMP standards in a high-speed manufacturing environment
• Gather and compile data for verification activities, inclusive of internal auditing, swabbing, document, and data review.
• Maintain and update documents to comply with regulatory and GFSI scheme requirements.
• Actively supports compliance of Company operations to all applicable laws, regulations, and standards, good business
practices, and company documented procedures (including but not limited to FDA, Quality Systems Regulations, safety
regulations, and applicable statutes).
• Provide backup support to the Analytical Laboratory, when needed, including line coverage when schedule requires.
• Provide support for the Hold process, including issuing and disposition of raw materials and finished goods. Track Holds and
reports metrics.
• Assist the Quality and Food safety team in the preparation and execution of third-party audits such as GFSI, Kosher, Organic,
GFCO.
• Training of Quality Technician team members at onboarding and through program and process changes.
Canopy Foods, Inc. - Downingtown, PA January 2019 – February 2020
Quality Control Specialist
• Provided assurance that all incoming products conform to written and approved quality specifications.
• Performed inspections on inbound product following company guidelines and written specifications.
• Communicated with buyers and the Merchandising department on inventory levels, short-dated product, shrink and other
quality-related issues on a timely basis.
• Checked Brix, pressure levels and pulp temperatures on inbound produce.
• Rejected product that is out of temperature or dating guidelines; communicate that information to immediate supervisor,
Merchandising and Procurement staff.
Christmas Tree Shops – Downingtown, PA April 2016 – November 2018
Customer Support Receiving
• Acknowledged and greets customers in a courteous, helpful, respectful manner; assists as needed.
• Adhered to team goals to meet replenishment productivity metrics.
• Unloaded trailers and sorts of cartons; scans, prices, and organizes product for replenishment team.
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Lane Bryant – Downingtown, PA November 2011 – May 2017
Personal Stylist - Women’s Apparel
• Styled our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
• Offered outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Maintained the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are
always upheld.
• Stocked replenishment, deliveries and digital orders will become part of your day to day, whilst utilizing our digital tools to
support a positive customer journey.
• Supported sales floor, fitting room, check out, and back of house processes, as required.
Target– Exton, PA October 2009 - April 2010
Overnight Stocker/Trainer
• Supported store operations by executing daily workload and processes; following One Best Way (OBW) standards and procedures; participating in team meetings to learn daily and weekly objectives; communicating with team leads to understand daily priorities; trained new hires to enhance and develop skills; and escalating business area issues or needs to facility leadership.
• Received, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately.
• Maintained area of responsibility in accordance with company policies and procedures by removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately.
KinderCare Learning Center- Thorndale, PA March 2008 – May 2009
Childcare Assistant Teacher
• Developed approved lesson plans and daily classroom schedule in accordance with the KinderCare Learning Center® curriculum and programming.
• Observed all rules and regulations at KinderCare Learning Center of Thorndale and/or the local, state or national regulatory agencies pertaining to the health, safety and care of children.
• Assessed each child's developmental needs on an ongoing basis.
• Maintained an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence.

▪ Prism Career Institute-Upper Darby, PA Medical Assistant Diploma
▪ Chandler Medical Group Upper Darby, PA Medical Assistant (180 hours) -Externship
o Administrative Duties, Filing, faxing, referrals and prescriptions o Vitals signs
o Phlebotomy
o Medical Billing and Coding
January 2014 October 2013-January 2014