beBee background
Professionals
>
Benton
Cassandra Williams

Cassandra Williams

User Support Specialist/Research Project Analyst

Customer Service / Support

Benton, Township of Bauxite, Saline

Social

About Cassandra Williams:

Detail-Oriented Professional with over 25 years of Information Technology Support including Software and Hardware, Research and Customer Service experience. Exceptional deadline and feedback resolution in a fast-paced environment.

Experience

Managing queries from users with software or hardware problems.

Guiding users and providing solutions through clear communication.

Documenting interactions for future support strategies.

Responding to technical issues, resolution, and providing technical support.

Generate Statistical Quarterly Reports

Customer Service

Education

2000 B.B.A., Management, University of Arkansas at Little Rock

Human Resources, Minor, University of Arkansas at Little Rock

1986 A.A., Business Administration, Phillips Community College/University of Arkansas

 

Professionals in the same Customer Service / Support sector as Cassandra Williams

Professionals from different sectors near Benton, Township of Bauxite, Saline

Other users who are called Cassandra

Jobs near Benton, Township of Bauxite, Saline

  • Work in company

    administrative analyst

    State of Arkansas

    · The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational and administrative support.This position requires the ability to manage complex tasks evaluate processes and implement improveme ...

    Little Rock

    1 week ago

  • Work in company

    Service Desk Analyst

    SunStream Business Services

    We are seeking a dedicated Service Desk Analyst to provide onsite support Monday through Friday (40 hours per week) for a financial services and banking client with multiple locations in and around Little Rock, Arkansas.You'll serve as the first line of support for applications, ...

    Little Rock

    1 week ago

  • Work in company

    it infrastructure analyst

    State of Arkansas

    The IT Infrastructure Analyst is responsible for designing, implementing, and maintaining an agency's or organization's information technology infrastructure to ensure reliability, scalability, and efficiency. · Design, configure, and maintain information technology infrastructur ...

    Camp Robinson, AR

    1 month ago