
Casey Riggs
Customer Service / Support
About Casey Riggs:
5 years experience resolving complex issues and managing projects from ideation to completion. Significant skill set in a quota carrying role with a familiarity of standard methodologies and techniques in establishing relationships with XFN teams. Ability to martialize and organize the resources of the company to serve the needs of priority clients in a focused and successful manner.
Experience
- 5 years of experience in a client facing role
- 3 years of team management experience
- 3 years of experience with managing SLA
- 5 years utilizing Google Suite/Microsoft Suite, project management software (Asana, Monday, and Smartsheet)
- 7 years of customer support experience
- Global product webinar presenter for technical support
- 3 years of editing experience with FCPX
Education
Currently attending school at Portland State University BS Environmental Science.
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