Caroline Shea

I’m a systems‑driven operations professional with a background in military communications and technical troubleshooting. I specialize in translating complex requirements into clear plans, aligning cross‑functional teams, and driving execution in fast‑moving environments. My strengths include structured communication, risk management, and building scalable processes that keep programs on track. I’m currently focused on transitioning into Technical Program Management with an emphasis on cloud, security, and customer experience.

I bring a strong foundation in technical operations, military communications, and cross‑functional coordination. My experience includes supporting mission‑critical systems, troubleshooting complex technical issues, and leading teams through high‑pressure environments with clarity and precision. I excel at translating technical requirements into actionable plans, aligning diverse stakeholders, and building structured workflows that keep programs on track. My leadership style is steady, solutions‑focused, and grounded in disciplined execution — strengths that position me well for Technical Program Management roles across cloud, security, and customer experience domains.

I completed coursework in Facility Planning & Management at Wentworth Institute of Technology, where I developed skills in project coordination, technical documentation, and systems‑oriented thinking. My academic background is complemented by military training in communications, systems maintenance, and operational leadership — giving me a unique blend of technical fluency, structured problem‑solving, and real‑world experience managing complex environments. This combination provides a strong foundation for program management, cloud fundamentals, and technical leadership roles.