Carolina Pardo

I am a 26-year-old psychology student currently completing my degree with over six years of experience working in diverse office environments as a receptionist and administrative professional. I currently serve as an Office Manager for a multi-specialty practice, including MedSpa, Primary Care, and Psychiatry, where I support daily operations, coordinate scheduling, manage staff workflows, and ensure high standards of patient care and organization.

Highly organized and reliable Office Manager with six years of experience in healthcare and office administration. Skilled in patient scheduling, insurance verification, prior authorizations, clinical documentation, and front-desk operations. Professionally trained by NeuroStar to administer Transcranial Magnetic Stimulation (TMS) and by Spravato to assist in Spravato (esketamine) treatments. Known for excellent communication, time management, multitasking, and attention to detail in fast-paced environments. Passionate about mental health, patient-centered care, and continuous professional growth while completing a degree in Psychology.

I graduated from Monsignor Edward Pace High School in 2017 with a high school diploma. I am currently enrolled at Miami Dade College, where I am completing my Associate of Arts degree. My academic focus supports my long-term goal of earning a Bachelor’s degree in Psychology. I am committed to continuing my education while gaining hands-on experience in healthcare and office administration. I take pride in balancing my studies with full-time professional responsibilities.