Carine Ngeukwit

Dedicated Healthcare IT Support Specialist with over 5 years of experience providing end-user support, troubleshooting healthcare applications, and managing IT infrastructure. Skilled in SQL Server database administration, system optimization, and technical support within healthcare environments. Proven ability to collaborate with cross-functional teams, resolve complex technical issues, and deliver reliable IT solutions that improve clinical workflows and patient care. Strong foundation in healthcare IT systems, database management, and customer-focused service delivery.

Dedicated Healthcare IT Support Specialist with over 5 years of experience providing end-user support, troubleshooting healthcare applications, and managing IT infrastructure. Skilled in SQL Server database administration, system optimization, and technical support within healthcare environments. Proven ability to collaborate with cross-functional teams, resolve complex technical issues, and deliver reliable IT solutions that improve clinical workflows and patient care. Strong foundation in healthcare IT systems, database management, and customer-focused service delivery.

Healthcare IT Support Specialist | Technical Solution Architects (TSA)

02/2020 – Present

• Provide end-user support for healthcare applications and SQL databases, resolving issues for clinicians, administrators, and IT staff.
• Troubleshoot Epic and SQL-related incidents, ensuring minimal downtime and improved user experience.
• Configure, maintain, and support SQL Server environments, including backup, recovery, and security patching.
• Assist in system migrations and upgrades, ensuring seamless transitions with minimal disruption.
• Deliver technical training and documentation to healthcare staff, improving adoption of IT systems.
• Collaborate with project managers and clients to design IT solutions aligned with healthcare compliance standards.