Bryan Johnson

Dedicated professional showcasing 8+ years of diverse achievements, including logistics and operations management for high-growth companies. Motivational leader who guides teams to maintain top-tier performance, all while controlling inventory and expenses. Builds lasting relationships and ensures the alignment of projects and other resources under heavy workloads. Out-of-the-box thinker who leverages in- depth analysis to understand supply chain functions, improve processes, and optimize customer service.

Nugg Club, 2020 – Present Operations Manager

• Maintained clear, reliable communication in a high-stress workplace, optimizing business practices.
• Promoted from Operations Lead to Operations Manager due to exceptional leadership, operational improvements, and effective team management, significantly enhancing efficiency and revenue.
• Oversaw inventory control for $1M in assets (7K unique SKUs), decreasing the average order cycle time from 3-4 days to next day.
• Led warehouse improvement initiatives, increasing operational efficiencies and revenue by up to 10%.
• Acted as the primary liaison with process owners to refine procedures, devise best practices, and correct quality audit findings, building lasting relationships throughout the organization.
• Assessed and improved supplier quality in line with strict cost requirements, boosting team productivity for a team of 12 through dedicated training and mentoring.
• Contributed to top-level decision-making and strategy planning, recommending contemporary analytic platforms to navigate industry trends.
• Built and guided a best-in-class fulfillment organization, achieving profit and expansion goals.
• Utilized SQL in Metabase to analyze operational data, identify trends, and assess employee productivity, providing insights for improved operational efficiency and establishing performance baselines.

GOAT Group, 2018 – 2020 Lead Inventory Specialist

• Standardized physical inventory counts (5-7K products, $5M), cutting related expenditures by nearly 40%.
• Incorporated new processes for data entry, filing, inventory counts, and supply audits, increasing collaboration and eliminating recurring issues in inventory management.
• Managed 5 diverse staff who received multiple accolades and promotions.
• Oversaw various records and reports, coaching new hires on related software.

Coffee Connection, 2017 – 2018 Barista Shift Lead

• Remediated customer issues to drive satisfaction and repeat business in a highly competitive market, emphasizing superior customer service.
• Trained, scheduled, and supervised staff, authoring a handbook to share best practices.
• Maintained a clean and safe workplace, showcased by the company.
• Built customer loyalty by remembering personal preferences and targeting product/service offerings.

El Segundo High School

High School Diploma

Additional Education: Cal/OSHA General Industry / Forklift Certified