
Brenda Goff
Customer Service / Support
About Brenda Goff:
Experienced Office Manager with 20+ years of customer service and 15 years in office administration. Skilled in scheduling, payroll, client communication, enter demographic information, taking payments, invoicing and staff coordination. Reliable, fast-learning, and committed to efficient office operations. I have not had any experience working with insurance in an office setting, but I have had a lot of experience with insurance helping my mother and husband navigate the insurance world before they died. I understand that this is not the same thing. I am honest, a fast learner, hard worker, and dedicated. My work history will show how reliable I am. I look forward to visiting with you soon.
Experience
Office Manager — Simply Maid (May 2019 – Sept 2025) Manager: Stephanie Ramsey
• Managed scheduling, phones, and client communication. • Provided service quotes and followed up with leads. • Processed payroll and organized meetings and training.
Field Manager / Office Manager — Dusting Divas (Nov 2010 – Nov 2018, Collinsville, OK)
• Handled quality control and client concerns. • Trained new and current employees. • Managed phones, emails, scheduling, and payments.
Sales Associate — Dillard’s (Mar 2008 – Nov 2010, Bartlesville, OK)
• Assisted customers, processed transactions, and maintained stock.
Education
GED- Mississippi (1990 ish)
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