Brandy Allen

I am a detail-oriented Quality Assurance and Regulatory Compliance professional with over six years experience in the organ & tissue donation field.

SEPTEMBER 2024 - PRESENT

PeaceHealth, St. Joseph Medical Center, Bellingham, WA - Logistics Coordinator

• Coordinate logistics for the Nursing Admin department, which includes scheduling, planning, obtaining supplies, managing inventory and setting-up for all events, meetings, and daily activities. Support technology use during events, meetings, etc. Serve as a resource for network department logistics needs.
• Assist with maintaining the document library pertaining to the department to ensure they are current, accessible and up to date.
• Identify internal and external issues that impact the department and escalate through the appropriate chain of command.
• Track action items for meetings and workshops to ensure they are completed and met. 
• Participate in team meetings and prepare materials. Follow-up on action items.
• Identify opportunities and support process improvement.

APRIL 2019 - AUGUST 2024

CorneaGen, Seattle, WA - Quality Assurance Coordinator, Senior

• Investigated recipient adverse events and customer complaints across nine locations nationwide; presented findings to CorneaGen’s Medical Director and communicated externally with Source Eye Bank and tissue partners for timely follow-up and reporting.
• Managed and logged investigative communications in the electronic quality management system, reporting to the FDA and accreditation bodies as necessary.
• Performed corrective and preventative actions to ensure quality and safety standards.
• Lead, trained, and mentored QA staff on the adverse reaction follow-up process and monitored developing trends with the QA analyst.
• Hosted and supported routine internal and external audits, maintaining adherence to quality standards. Includes hosting the FDA, EBAA, and state regulatory bodies.
• Maintained all regulatory licenses ensuring all were continuously kept up to date at various expiration/renewal dates.
• Conducted monthly donor chart audits to track findings and drive continuous improvement.
• Performed on-site monthly inspection  of the Seattle lab to ensure real-time audit readiness.

FEBRUARY 2018 - APRIL 2019

Lions World Vision Institute (previously SightLife), Seattle, WA - Medical Review Technician

• Completed serology triage and blood shipment accessioning/packaging.
• Performed  diligent QC review of donor paperwork, recovery technician documentation, and initial medical record QC, ensuring documentation accuracy.
• Managed laboratory functions related to donor screening, including blood specimen processing and logging.
• Coordinated necessary autopsy follow-up for applicable donors and communicated with partners regarding follow-up items and serology testing.

NOVEMBER 2017 - FEBRUARY 2018

Acacia Memorial Park and Funeral Home, Bothell, WA - Removal Technician

• Safely performed “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures.
• Followed process for chain-of-custody, paperwork, and deceased identification.
• Cooperated with first responders, medical examiners, hospital staff, senior living facilities, to accommodate their policies and procedures.
• Empathetically and professionally  interacted with bereaved family members and exhibited sensitivity to the environment during home removals.

June 2012 - November 2017

Biscuit B, Seattle, WA - Lead Line Cook / Production Manager

• Oversaw daily production operations for three restaurant locations, ensuring consistent food preparation according to recipe specifications. 
• Supervised and provided professional leadership, training, and scheduling for the prep team and line cook teams.
• Maintained a safe and orderly kitchen environment in compliance with Washington Food Safety rules and regulations. 
• Maintained inventory for each restaurant; owned the task of ordering and distributing supplies for each shop based on needs. 
• Provided excellent customer service and sunny disposition during times of immense pressure.
• Helped grow my family’s small business from its inception. 

Bachelor of Arts- graduation date June 2012