Brandon and Pauline Richburg

PROFESSIONAL EXPERIENCE AS A LIVE-IN COUPLE

Full-time Houseparents

Milton Hershey School/Hershey, PA | 2019 – 2022

·      Provided direct live-in supervision, support, and program implementation for youth in care.

·      Responsible for all household responsibilities, cooking 3 meals/day, serving 2 snacks per day, laundry room maintenance, upkeep of 9 bathrooms, 10 bedrooms, 1 relief couple apartment, service porch organization for pick-ups/drop offs, yard maintenance in all seasons, grocery ordering, household items ordering, along with meeting all safety checks for fire alarms, and passing all required home inspections.

·      Responsible for data management on all assigned clients by entering daily progress notes and reports in the approved system.

·      Participated in weekly staff meetings and training as required or assigned.

·      Completed all duties as assigned by the director.

Houseparent/Residential Counselor

Boys and Girls Homes of NC/Lake Waccamaw, NC 2010-2019

·      Provided direct live-in supervision, support, and program implementation for youth in care.

·      Responsible for data management on all assigned clients by entering daily progress notes and reports in the approved system.

·      Participated in weekly staff meetings and training as required or assigned.

·      Completed all duties as assigned by the director.

·      Transported to medical and community appointments and visits.

·      Responsible for all household responsibilities, cooking 3 meals/day, serving 2 snacks per day, laundry room maintenance, upkeep of 9 bathrooms, 10 bedrooms, 1 relief couple apartment, service porch organization for pick-ups/drop offs, yard maintenance in all seasons, grocery ordering, household items ordering, along with meeting all safety checks for fire alarms, and passing all required home inspections.

·      Responsible for all household responsibilities, meals, serving 2 snacks per day, laundry room maintenance, upkeep of 6 bathrooms, 6 bedrooms, 1 relief couple apartment, mop porch organization, yard maintenance in all seasons, grocery ordering, household items ordering, along with meeting all safety checks for fire alarms, and passing all required home inspections.

INDIVIDUAL PROFESSIONAL EXPERENCE

Brandon Richburg

Home Life Administrator/Milton Hershey School/Hershey, PA | 2022-Present

·      Provide supervision of at least 12 student homes and the full-time and part-time staff living in those homes, as well as Relief Houseparents assigned to homes.

·      Provide staff development, coaching, and support. This includes regular and frequent interactions, providing feedback and guidance, and conducting formal performance planning and review sessions.

·      Frequently visiting Houseparents in their homes to build positive working relationships with staff and students, providing observations, support, and direction.

·      Maintain an awareness of challenges and improvement opportunities to provide support and direction to address issues and continuously improve.

·      Problem-solving with difficult issues and decisions in student homes (includes proactive interactions with student sponsors and cross-functional collaboration).

·      Addressing staff and student disciplinary matters.

·      Promoting a safe and secure campus and home environment.

·      Supporting the MHS Strategic Plan, Home Life Programs, and policies designed to facilitate student achievement and excellence consistently across campus.

·      Providing quality programming to support staff and students.

·      Handling administrative matters including budgeting and scheduling.

·      Residing on campus and working on-call.

Certified Juvenile Court Counselor/NC Department of Public Safety-Division of Adult Correction and Juvenile Justice | 2013-2018

·      Ensured that the youth and parent/guardian/custodian adhered to the court order or diversion contract.

·      Served as a court liaison by attending court hearings and presenting reports and recommendations.

·      Determined appropriate supervision levels by conducting risk and needs assessments.

·      Coordinated and worked closely with law enforcement, social service agencies, and mental health providers.

·      Organized client documentation by checking files and verifying completeness of notes.

·      Maintained personal contact with offenders through office and community visits.

·      Supervised offenders to reduce recidivism and reduce risk to the community.

·      Evaluated client progress towards completing terms of probation or diversion contract.

Probation/Parole Officer II/ SC Department of Juvenile Justice/ South Carolina/ 2008-2010

·      Provided case management for assigned youth.

·      Presented recommendations for probation and parole conditions to the court.

·      Ensured compliance with probationary terms and individual service plan.

·      Participated in weekly staff meetings and others, as needed, to discuss youths’ progress.

·      Served as a liaison between the community, school, and juvenile justice system.

·      Coordinated services to provide educational, vocational, and treatment opportunities for reintegration into the community.

·      Maintained consistent contact with youth and residential facility staff.

Residential Counselor/Orangeburg Attention Homes/ South Carolina/ 2006-2010

·      Completed weekly progress summaries.

·      Conducted weekly individual and group counseling sessions with assigned youth.

·      Supervised independent living assignments, recreational activities, and academic development.

·      Participated in weekly staff meetings.

INDIVIDUAL PROFESSIONAL EXPERENCE

Pauline Richburg

Licensed Insurance Agent/ American Family Insurance Company/2022-Present

-  Licensed to produce/write new business currently in 19 states.

●      Cross sell to additionally protect customers.

●      Make policy endorsements such as adding, removing & replacing vehicles on policies.

●      Update contact information such as address, phone number & email address.

Licensed Property & Casualty Insurance Agent/Allstate Insurance Company/2014-2018

●      Licensed to produce/write new business currently in 48 states.

●      Cross sell to additionally protect customers.

●      Make policy endorsements such as adding, removing & replacing vehicles on policies.

●      Update contact information such as address, phone number & email address.

●      Offer special services such as My Account, E-Bill & EZ Payment Remove & add coverage Process payments by check, credit or debit card.

●      Brand the local agency on every call if applicable.

EDUCATION

*M.A. in Human Services

 (18 hours completed)

Regent University

Brandon Richburg

*Bachelor of Arts in Sociology

(Magna Cum Laude)

2002-2006

Claflin University

Brandon Richburg

*Bachelor of Arts in Sociology

2002-2004

Pauline Richburg