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Bobby Ragan

Bobby Ragan

Manager of Systems Analyst

Healthcare

Birmingham, Jefferson

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About Bobby Ragan:

Bobby G. Ragan is a Graduate of the University of Alabama in Birmingham with a major in Computer Science as well as numerous Microsoft Certifications. He has worked at the Jefferson County Department of Health since January 2004. Throughout his career he has led his organization in cutting edge technology initiatives such as pivoting away from a Unisys A Series Mainframe towards Windows Infrastructure, Environmental Health digital field inspections, Datacenter hardware virtualization, and now data driven decisions by leveraging data science platforms.  

Experience

Jefferson County Dept of Health (JCDH)

  •  Acting Chief Information Security Officer (CISO) (01/01/2024 - Present)

Responsible for overseeing the information security strategy and governance of the organization, ensuring compliance with relevant standards and regulations, managing security risks and incidents, and leading a team of security professionals.

  • Manager of Systems Analysis (06/01/2012 - Present)

Manage the IT operations and infrastructure of the company, including servers, networks, databases, and applications. Implemented and maintained virtualization and cloud solutions, improved performance and availability, and reduced costs. Supervised and mentored a team of 20 IT staff.

  • Database Administrator (10/01/2008 – Present)

Managed and maintained the company's database systems. Ensured database performance, security, and availability. Performed database backups and disaster recovery operations. Developed, implemented, and monitored database policies and procedures. Collaborated with IT staff to optimize and integrate database-related operations

  • Software Engineer (01/12/2004 – 12/31/2022)

Developed, tested, and deployed software applications and systems for various clients, using various programming languages and frameworks. Collaborated with other developers, analysts, and project managers to deliver high-quality products and services.

Education

  • University of Alabama at Birmingham (2022), Birmingham, AL
    • Bachelor of Science in Information Systems
  • Gadsden State Community College (2003), Gadsden, AL
    • Associate In Applied Science Degree in Computer Science
  • Geraldine High School (2000), Geraldine, AL
    • Advanced Diploma

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