About Blake Smith-Patterson:
Motivated professional with 8+ years of knowledge in a high-pressure luxury retail sales environment as a sales associate and management roles. My result-oriented mindset keeps me focused and driven to evolve by navigating my professional growth and development. My goals are to continue refining my skills in HR, Management, and always stay improving my day-to-day business results. This mindset has kept me focused on constantly connecting with others to accomplish the best possible outcome alone, or as a team when faced with new and difficult challenges.
Experience
Nordstrom Rack, Customer Service
Mall Of America, MN - 10/17/2021 - Present
Reference: SM Jessica Adelman - (952) 854-3131
- Morning team member check-ins, delegate secondary tasks, rewards memberships expectations, achievements and highlights from following business days , help direct focus when needed throughout the business day.
- Recruiting, onboarding, HR services, inventory management, optimizing time management, and over all store operations.
- Training and developing associates in daily routine, company procedures, rewards/credit card knowledge, customer servicing, POS systems, ecommerce.
- Work Day, MPOS, POS, Tc53 radios, word doc, ect.
- Managing payroll and employee schedules
- Nightly store closing (MIC), cash room, daily recap to all store management, ensuring the sale floor is ready for the following business day, ect.
Education
Lake Washington High School - Kirkland, WA Graduated in 2014
High school diploma
Cascadia College - Bothell, WA 2014 - 2016
Business
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