Berline robasson

Dedicated, family-oriented, and driven professional with a strong commitment to helping others. You combine a rich cultural heritage — being Haitian-born— with a compassionate, service-oriented mindset. Your background spans social services, healthcare, and counseling, showing adaptability, resilience, and a genuine desire to make a positive impact in people’s lives.

You have extensive experience in customer service, healthcare, and administrative roles, consistently demonstrating strong communication, problem-solving, and leadership skills. You have worked as a Customer Service Representative resolving client issues and managing escalated concerns, a Mail Processor ensuring operational efficiency, a Personal Care Aide providing compassionate care, and a Security Guard maintaining safety and compliance. Across these roles, you have excelled at multitasking, conflict resolution, team collaboration, and delivering high-quality service, preparing you for leadership positions such as Customer Service Manager.

Master’s in Clinical Mental Health Counseling from Capella University, a Bachelor of Arts in French Literature from Brooklyn College, and an Associate of Science in Early Childhood Education from Kingsborough Community College. This educational background combines strong counseling expertise, language and cultural knowledge, and foundational skills in child development, equipping you for leadership and client-focused roles.