
Bathsheba Hodge
Customer Service / Support
Services offered
Hi everyone! I'm a seasoned customer service professional with over 10 years of experience delivering exceptional support across fast-paced, high-pressure environments. I specialize in creating positive, memorable interactions that leave guests and clients feeling truly valued.
What sets me apart:
- š¬ Expert in live chat, email, and phone support
- ā” Calm and efficient under pressure
- š Reliable, organized, and always on time
- š§ Quick learner with a passion for growth
Beyond service, Iām a creative soulāwriting short stories, poetry, and lyrics fuels my imagination and empathy. Iām currently pursuing my B.S. in Computer Science, expanding my skills in tech and digital communication to better serve modern clients.
If you're looking for someone who blends professionalism with heart, Iād love to help you build something excellent. Letās make your customers feel seen, heard, and supported.
š© Message me today to get started
Experience
With over a decade of experience in the hospitality industry across Washington D.C. and National Harbor, Iāve built a reputation for delivering exceptional guest service and resolving high-pressure situations with professionalism and empathy. My background includes restaurant management, inventory oversight, and direct customer engagementāoften turning escalated moments into lasting impressions of gratitude and loyalty.
In parallel, Iāve cultivated a 20-year journey as a writer, beginning with song lyrics and evolving into poetry and short stories. My work spans all genres, and I specialize in crafting immersive narratives that resonate deeply with readers. I type 70+ words per minute and bring both speed and creativity to every project.
Currently pursuing a B.S. in Computer Science with a focus on web development and AI, Iām expanding my technical toolkit to include:
- šØ Graphic design via Canva
- š Website and ad creation
- š¬ Video editing and content production
I blend service excellence, creative storytelling, and technical innovation to deliver standout results across industries. Whether you're seeking a customer experience expert, a compelling writer, or a digital creatorāI bring passion, precision, and adaptability to every role.
Education
B.S. in Computer Science, 2027 (IN PROGRESS)
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