Ashley Roberson

I am a Integration Consultant currently working at Benefitfocus, a software leader in Employee Benefits. I am currently seeking full-time employment with a company where I can develop my career and my skills.

Integration Consultant
Benefitfocus 
Sep 2020 - Present

• Effectively navigates Excel and executes the tools to convert customer data
• Monitors the queue and effectively owns the conversion process from start to end
• Produces and reviews exception reporting and feedback to the consulting team
• Operates effectively within the SLAs in order to meet and/or exceed expectations
• Identifies and implements improvements to increase efficiency and quality of data conversion 
process• Effectively navigates Excel and executes the tools to convert customer data • Monitors the queue and effectively owns the conversion process from start to end • Produces and reviews exception reporting and feedback to the consulting team • Operates effectively within the SLAs in order to meet and/or exceed expectations • Identifies and implements improvements to increase efficiency and quality of data conversion process

Skills: Data Integration · Discrepancy Resolution · Data Exchange · Quality Assurance · Salesforce · Cross-team CollaborationSkills: Data Integration · Discrepancy Resolution · Data Exchange · Quality Assurance · Salesforce · Cross-team Collaboration

Payment Specialist
Change Healthcare 
Mar 2018 - Oct 2020

• Reconciled and balanced $3.1 million across 11 client accounts monthly.
• Executed duties related to the month-end close and financial reporting regarding billing and 
collections.
• Performed variance analysis to resolve billing and reimbursement matters.
• Communicated directly with client manager and offshore team requests.
• Reviewed claims to ensure payer specific billing requirements were met, followed up on billing, 
determined and applied appropriate adjustments, answered inquiries, and updated accounts as 
necessary.• Reconciled and balanced $3.1 million across 11 client accounts monthly. • Executed duties related to the month-end close and financial reporting regarding billing and collections. • Performed variance analysis to resolve billing and reimbursement matters. • Communicated directly with client manager and offshore team requests. • Reviewed claims to ensure payer specific billing requirements were met, followed up on billing, determined and applied appropriate adjustments, answered inquiries, and updated accounts as necessary.

Skills: Discrepancy Resolution · Variance Analysis · Account Reconciliation · Quality Assurance · Electronic Medical Record (EMR)

College of Charleston
Bachelor’s Degree, B.S. Sociology, Minor in Business Administration 2017
Skills: Intermediate French · Sociological Data · Consumer Behavior · Marketing · Social Statistics · Organizational Behavior · Research Methods · Basic Accounting · Economics