
Anthony Mitchell
Customer Service / Support
About Anthony Mitchell:
Anthony Mitchell
BA - Computer Science
MA - Education
Computer skills
- Over 25 years of experience as a help desk advisor and consultant.
- Certified in Microsoft Windows, Window server, Office and Outlook.
- Over 5 years of experience as an international Network Consultant
Management
- Successfully owned and operated bed and breakfast as well as an General Manager for Wingate Hotel.
- Successfully moved manufacturing operations of Toto Toilet from Orange County, CA to Griffin, GA.
- Successfully designed, installed and trained people on new AS/400 network for Mizuno Sporting Goods Manufacturing in Norcross, GA
Customer Service
- Selected on 2 separate occasions as Employee of the Month by retail customers at H&R Block.
- Improved monthly OSAT scores (customer satisfaction survey) by 10% in retail grocery front end.
- Received multiple commendations from customers in recent hotel reviews.
Experience
Experience
- General Manager| Country Inn & Suites, London, KY | 2024
- Guest service specialest | Courtyard by Marriott, Chattanooga, TN | 2023
- General Manager| Wingate by Wyndham, Chattanooga, TN | 2022
- Assistant Manager | Motel 6, Chattanooga, Tn | 2020
- Tax Preparer | H&R Block, Pikeville, Tn | 2018-2020
- Technical Support level II | Honey Baked Ham | 2015-2017
- Technical Support Representative | Benevis Inc. | 2014-2015
- Consultant | CD Group Inc. | 1994-2000
Education
Education
BA Computer Science, aa business administration | Bellarmine College in Louisville, ky
MA Education | Piedmont College in Demorest, ga
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