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Oakland
Annette Van Elzen

Annette Van Elzen

Customer Service / Case Manager / Office Assistant

Customer Service / Support

Oakland, Alameda

Social

Services offered

Resume & Cover Letter Writing / Business Correspondence / Alpha Data Entry

Cover letter writing
Resume writing
Data entry
Approximate rate: USD$ 24 per hour

Experience

  • 12+ years in customer service, reception and office support.
  • Superior English language expertise.  Ensure accuracy of grammar, punctuation, spelling and format.  Exceptional at proofreading; precise and quick.
  • First-rate interpersonal skills both face-to-face and on the telephone.  A consummate and unflappable professional.
  • Ability to learn new industry-specific computer software programs with ease.
  • Proficient in MS Office Suite:  Word, Excel and Outlook.  Keyboarding speed:  50 WPM.
  • Commended for initiative, enthusiasm, tenacity, persuasiveness and intense customer focus.
  • Unwavering commitment to maintaining confidentiality at all times.
  • Background in Medicare Advantage healthcare insurance.
  • Background in supported employment case management.
  • Background in e-commerce high-end furniture and home décor sales.
  • Available 7 days a week + holidays; 1st shift.

Education

Bachelor's degree in Sociology.

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