Ann Miller

I have several years of experience managing short-term rental properties through platforms like Airbnb, specializing in guest communication, calendar management, and remote team coordination. My work involves ensuring a seamless guest experience from booking to checkout, handling scheduling with cleaning and maintenance teams, optimizing listings for visibility, and implementing digital tools to streamline operations. I thrive in fast-paced, customer-focused environments and take pride in maintaining high guest satisfaction and 5-star reviews across properties. My background blends hospitality, digital business management, and remote operations — allowing me to scale efficiently while maintaining quality.

I hold a background in business and hospitality-related studies, with a focus on customer service, digital marketing, and operations management. My education has equipped me with the tools to effectively manage online guest interactions, optimize property performance, and apply practical strategies to grow and scale a short-term rental business. I also stay up to date through ongoing learning in areas like Airbnb best practices, remote team management, and property tech tools.