Aniyah Lester

22-year-old female looking for employment, hard-working, have plenty of experience. I am just looking to work early mornings or overnight.

THE CALL COMPANY Customer Ambassador • 11/2021 – 04/2022 • Maryland • Assist customers with their queries and concerns by providing accurate, satisfactory answers • Assist callers with troubleshooting, navigation of the company website, or using products or services • Demonstrated ethical behavior while processing online payments THE HOME DOCTOR Assistant Manager • 01/2021 – 07/2021 • Remote • Completed approximately 200 outbound calls daily to schedule appointments for interested customers • Provide training and information about customer management policies to new employees • Maintained confidential electronic medical records, in accordance with all legal policies • Monitored calls to supervise the employee’s performance and enforced production standards TARGET Cashier • 08/2019 – 05/2020 • Maryland • Relied on knowledge of technical skills and critical thinking skills to maintain job proficiency • Increased customer relations by always ensuring positive customer interactions • Assisted customers with all transactions while providing exceptional customer service

High school diploma with some college credits.