angela Whittley

Hello, 

Currently I am looking for part time/ side work. I have Lead server experience, Sales experience.

With any work, I display great customer service and de-escalation skills. Communication is important in any role. 

Made number 1 in retention sales in the district while working at Spectrum. Also, while there, I Provided exceptional customer service -Utilized multiple applications simultaneously to assist customers via phone -Successfully received, tracked, and addressed 25-50 daily inbound calls -Met individual and team goals daily Reviewed invoices, disconnected and set up new client services.

I am mostly focused on Server positions, as a server, had the benefit of working my way up to lead server and training Server, over the course of time. Also, I have experience with the following, Assisted in new server training and interviewing. Motivated servers to use a salesperson mindset ensure optimal service quality. Communicated with kitchen staff effectively regarding wait times and menu item availability. Money Handling, P.O.S expert, and experienced with handheld. Master of many hats; Host, dish washer, food prep, expo etc. Open and close restaurant. 

I look forward to hearing from you. 

MJ’s Bar and Grill,

September- May 2025- 

Lead Server • Ozaukee WI 

Assisted in new server training and interviewing. Motivated servers to use a salesperson mindset ensure optimal service quality. Communicated with kitchen staff effectively regarding wait times and menu item availability. Money Handling, P.O.S expert, and experienced with handheld. Master of many hats; Host, dish washer, food prep, expo etc. Open and close restaurant. 

 Chillis Restaurant

March 2023 – September 2023 

Server/ Trainer •  Milwaukee, WI

Money Handling, P. O.S expert, and experienced with handheld -Full time server, Open and closed restaurant -Clean/prep dining area -Resolve customer problems -Sales -Host Parties up to 16 guest. Train new servers and completed on going trainings. Meet sales goals and up sale goals. 

Spectrum Communications

August 2021 – August 2023 

Sales – Retention •Milwaukee, WI

Provided exceptional customer service -Utilized multiple applications simultaneously to assist customers via phone -Successfully received, tracked, and addressed 25-50 daily inbound calls -Met individual and team goals daily Reviewed invoices, disconnected and set up new client services

High School Diploma Messmer High School Milwaukee, WI 2013 

CPR First Aid 2017 

Recruiting 2018, Sourcing 2018 Diversity and Inclusion,

 2018 Intelligence Gathering 2018 Social Media Recruiting 2019 Advanced Sourcing 

2019