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New Port Richey
Andrew Hagar

Andrew Hagar

Jack of all trades: IT/Marketing/Sales/Teaching

Technology / Internet

New Port Richey, Pasco

Social


About Andrew Hagar:

I want to work for a company that's doing great things, has an awesome culture with a high morale and room to grow. I'm searching for a company that cares about me as much as I care about the job.

I have a heavy IT background which covers: User Support, Network support, software development, quality assurance, and project management.
I was a teacher for 2 years.  So, I'm prepared for my tasks and not afraid to speak in front of people.

Coworkers describe me as the guy who is always smiling!

Experience

Trivia Host

Challenge Entertainment - Tampa, FL                                                                                  3/2025 to Present

  • Create an entertaining atmosphere through a challenging trivia game
  • Keep patrons engaged throughout the night in real time
  • Drive restaurant sales

 

Andy’s Way To Wealth - YouTube                                                                                        10/2023 – Present

Content Creator                                                                                                                     

  • Show people how to reduce expenses such as: groceries, cell phone, streaming, etc
  • High yield savings account reviews
  • How financial news affects the average Joe

 

AAA – The Auto Club Group                                                                                                 11/2021 – 5/2025

Sr. Applications Associate     

  • Research and reach out to startups and established companies to explore possibilities of investment or mutual relationships
  • Social media monitoring on the XPWOW project such as: SEO, ASO strategy and download rates
  • Manage teams of interns for semester projects including Design Sprints for rapid prototype ideation.
  • Coordinate overseas Fiverr resources for content curating on the XPWOW project
  • Project coordination on special projects such as iSafety Patrol
  • Test APIs with Postman and update results in Jira.
  • Test databases with SQL queries in GCP.
  • Write manual step-by-step testing scripts as a baseline for myself and guide for others.
  • Write automated testing scripts using Selenium and Cucumber.
  • Execute automated Test Executions in Jira.
  • Thoroughly test Flutter and Angular programs to find bugs and areas of improvement.

 

AAA – The Auto Club Group                                                                                                 06/2019 – 11/2021

Applications Associate                                                                                                                      

  • Developed apps using: Cordova, Flutter, Regular Expressions / RegEx, AWS, JSON / XML.
  • Develop websites using: HTML, CSS, Javascript, Bootstrap, Angular, jQuery, SQL, MongoDB
  • Develop VR programs using: C#/Unity
  • Developed automated testing scripts with Python, Selenium / Cucumber and store code in GitHub repositories.
  • Manage teams of interns for semester projects.
  • Run Design Sprints for rapid prototype ideation using: Miro, Adobe XD, Figma.
  • Coordinate with workflow and payments with multiple freelancers for overflow work.

 

Goodwill Industries Suncoast – St. Petersburg, FL                                                           08/2016 – 06/2019

IT Ops Support Specialist

  • Create users and groups, also modify permissions in Active Directory, Exchange Management Console, TCP/IP, DNS, DHCP, and Group Policy Objects.
  • Responsible for agency workstation builds, imaging, ghosting, cloning, configuration, installation, maintenance, and user support at Gandy and all Goodwill-Suncoast off-site locations.
  • Software support of Windows 7/10 workstations via onsite, over the phone or with a remote session, troubleshooting, reporting, tracking, including POS and security-based systems.
  • Find problems, then find better solutions.

 

Vology (partner of Empath Health) - Clearwater, FL                                                           06/2015 - 05/2016   Desktop Support Administrator

  • Make coworkers job’s easier to the best of my ability.
  • Perform onsite, remote and phone support of hardware/software/virtual to include troubleshooting, installation and upgrades in Microsoft Windows/Citrix environments for workstations, Active Directory changes, printers, and Android phones.
  • Teach basic Citrix environment and Android phone use in onboarding classes to new employees.
  • Document all issues in ticketing systems such as ConnectWise and ServiceNow.

 

Suncoast Solutions - Clearwater, FL                                                                                     09/2014 - 06/2015   Desktop Support Specialist

  • Took on all aspects of asset management by implementing asset tracking using Spiceworks client to report and monitor asset ownership.
  • Improve the user experience as much as possible.
  • Perform onsite, remote and phone support of hardware/software for Microsoft Windows environments for workstations servers, printers, VOIP phones, Android and iPhones.
  • Set up computer, phone, Active Directory/Office 365 accounts for new hires, onboarding/orientation.

 

Exclusive Consulting - Tampa, FL                                                                                          02/2014 - 06/2014   IT Consultant

  • Drove to businesses and homes and was the only line of support.
  • Take pride in developing happy clients and good relationships.
  • Excellent customer review record.
  • Support of hardware/software maintenance to include troubleshooting, upgrades for workstations.
  • Analyze and recommend solutions, upgrades and services for improvements.

 

Santiago Christian Academy - Santiago, Chile                                                                     02/2011 - 06/2013

IT Support / Teacher / Missionary

  • Provided an all-round positive computer experience for teachers and staff.
  • Developed and taught a basic PC hardware/software class.
  • Taught a variety of Jr. /Sr. High school Math and Science classes.
  • Prepped lessons, notes, and study guides.

Education

Tennessee Temple University          Chattanooga, TN

Bachelor of Applied Sciences - Business Information Systems

 

Baker College                            Clinton Township, MI

Associate of Applied Science - Computer Networking Technology 

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