Andrew Avalos

Started working when I was 11 years old. My Worth ethic and passion to succeed keep me driven and motivated. My personality is extremely extroverted and I can be a fun person to be around, but im able to stay focused and complete my work above all else.

WORK HISTORY
HOT MOP SHOWER PAN INSTALLER
Master Shower Pans Inc | Santa Ana, CA

02/2022 to CURRENT
Applied coatings, membranes and sealants to walls, floors and other structures in order to prevent water penetration.

Prepared construction sites, materials and tools for projects.

Unloaded equipment and products prior to application of Hot tar.

Laid and repaired concrete to make level and long-lasting surfaces

Used range of hand tools, power tools and construction equipment to complete job tasks.

Communicated with management and customers of project completion and verified customer satisfaction with finished work.

SALES ASSOCIATE TRAINER / INVENTORY /FRONT 09/2022 to CURRENT DESK RECEPTIONIST
Jungle Boys | Santa Ana, CA

Tasked with Training all new/existing employees on Standard Operating Procedures, product knowledge, POS systems, and inventory.

Enhanced inventory accuracy by conducting regular audits, reconciling discrepancies and maintaining updated records.

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Provided consultations to Medicinal/Recreational customers to educate and recommend products specific to their needs.

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Provided positive first impressions to welcome existing, new, and potential customers.

Maintained clean sales floor and straightened and faced merchandise. Engaged with customers to effectively build rapport and lasting relationships.

DELIVERY DEPARTMENT MANAGER 04/2021 to 09/2022 People's OC/UNRIVALED Brands | Santa Ana , California

Managed 7 dispatchers and 15 Drivers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.

Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.

Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.

Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.

Monitored a fleet of 8 vehicles while keeping up with maintenance to ensure driver safety.

Evaluated and adjusted routes daily based on available workers, traffic hazards and weather conditions.

Processed transactions with Blaze/COVA POS Systems.

Answered multi-line phone system and transferred callers to appropriate department or staff member.

Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. 
 

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

DELIVERY DRIVER 12/2020 to 04/2021 People's OC | Santa Ana, California

Operated vehicle safely in highly congested areas with no traffic violations. 

Delivered packages to customer doorsteps and business offices.

Fostered positive working relationships with regular customers.

 Communicated frequently with dispatchers to inform them on any changes or delays.

DELIVERY DRIVER 04/2019 to 07/2020 Mr. Nice Guy | Santa Ana , California
Completed on-time deliveries by choosing best and most efficient routes.

 Communicated customer complaints, requests and feedback to company management for swift resolution.

Contacted customers prior to delivery to confirm and coordinate delivery times. 

Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
DISPATCHER 08/2018 to 02/2019 Old Dominion Freight Line

Set up drivers Delivery routes and Monitored pickups and Deliveries throughout the day

Dispatched Drivers to various sights in Orange County

Optimized Delivery routes, Taking into account traffic, Road conditions, and other factors.

Supervised drivers to ensure that shipments were transported accurately to and from specified locations.

Maintained Records such as vehicle logs, records of cargo or billing statements in accordance with regulations

Answered customer requests with information about product availability, shipping information and status updates

WAREHOUSE CLERK 09/2017 to 08/2018 Old Dominion Freight Line

Advise Dock supervisors and Line haul on Freight Projections

Assisted Dock workers on issues regarding incorrect labeling on freight and packing slips

Organized and Coded all documents related to due diligence and acquisitions

 Generate unloading manifest for outbound operations

Ensure accuracy of all documents to file and match up correctly

Scan all Bill of ladings in timely manner

SUPPLY CHAIN INTERN 06/2016 to 08/2016 West American Rubber Company LLC

Monitored Factory Work flow for employees

Reviewed and analyzed data from company to amass strategic weight 

Implemented performance, quality and efficient measures to achieve production goals

Recommended and executed quality improvements for production and product quality

Graduate of Godinez Fundamental Highschool 2016