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South Lake Tahoe
Andrea Delgado

Andrea Delgado

Server

Restaurants / Food Service

South Lake Tahoe, El Dorado

Social

About Andrea Delgado:

Sociable Server offering six years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Experience

EXPERIENCE

Fine dining Server 

La Trattoria | Key west, FL

 03/2022 - 05/27/2023
  • Provided exceptional service.
  • Memorized and recall daily specials. 
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Offered advice for wine, appetizers, entrée and deserts items. 
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Checked on guests to verify satisfaction with meals and drinks.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Monitored inventory to provide needed supplies to servers and bartenders.

Server

Sr. Cafe | Miami, FL

 07/2019 - 11/2021
  • Provided exceptional service to high volume of daily customers.
  • Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.   
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Server

Dolce vita | Sunny Isles Beach, FL

 12/2017 - 06/2019
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Discussed dining menu information to aid in decision process for senior residents.

Server 

Normans Tavern | Miami Beach, FL

 11/2016 - 11/2018
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Monitored dining rooms for safety and customer needs.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated charges, issued table checks, and collected payments from customers.

Education

EDUCATION AND TRAINING

12/2014

BBA - International Business

Santo Thomas University

 

12/2007

High School Diploma

Instituto Santa Teresita

Colombia

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