Ana Pelayo
Healthcare
Services offered
Experienced caregiver and patient service representative. My passion is helping people navigate the healthcare system. I enjoy hearing from people that I was able to help in anyway. Two years retail experience because I love food and shopping.
Experience
Experience in patient care and administrative roles, notably at Graybill Medical Group and cross country workforce solutions caregivers. Excelled in insurance verification and compassionate client care, enhancing patient satisfaction. Demonstrated ability in interpreting physician orders and managing high-volume calls, significantly improving operational efficiency. Renowned for empathy and consistently exceeding service standards. Two years backroom retail associate experience as well.
Education
American Heart Association -CPR/BLS certification
U.E.I-Medical Assistant Diploma (no certification)
G.E.D- Chula Vista Adult School
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