Amy Rhodes

I am a dedicated and organized professional based in Greenville, NC, with a strong foundation in both technical and interpersonal skills. I am the proud mother of two children and have spent several years as a homemaker, where I focused on raising my family and honing my ability to manage multiple tasks and responsibilities with attention to detail.

Having attended Computer Tech School in Pittsburgh, PA, I developed a solid understanding of technology and its application in everyday life. This technical background has allowed me to stay up-to-date with current tools and systems, and I am comfortable using various software and troubleshooting basic technical issues.

In addition to my technical skills, I possess exceptional communication abilities that have been cultivated through years of interacting with others in both personal and professional settings. Whether it's answering the phone with professionalism, managing family logistics, or collaborating with colleagues, I take pride in my ability to communicate effectively and maintain a positive and helpful demeanor.

My organizational skills are another strength I bring to any environment. Whether it’s keeping track of household duties, scheduling appointments, or managing projects, I am highly skilled at creating systems that ensure everything runs smoothly. I have a strong sense of responsibility and am able to prioritize tasks and stay focused on what needs to be done, while remaining adaptable to new challenges.

Now that my children are growing, I am eager to bring my skills and experience back into the workforce and contribute to a professional setting where my communication, organizational, and technical abilities can make a positive impact.

EXPERIENCE 

Community Manager

ENC-HOA                                                                            April 2024 - Present

• Oversee the daily operations of HOA communities, ensuring smooth operations and resident satisfaction
• Address and resolve owner complaints and inquiries in a timely and professional manner
• Coordinate and facilitate board meetings, providing necessary documentation and support
• Collaborate with maintenance staff to ensure prompt completion of repairs and maintenance tasks

Member Service Agent – Temporary 

Nease Personnel Temp Agency                                  October 2023 – April 2024

• Assisted members with understanding their benefits, connected them to network providers, and facilitated housing referrals
• Managed appointment scheduling for aftercare services
• Filed grievances and complaints, ensuring timely resolution
• Performed various administrative tasks as required

MLS and Membership Coordinator

Coastal Plains Associations of Realtors                   March 2022 – October 2023

• Served as the first point of contact for phone and email inquiries, providing professional and timely responses
• Assisted with day-to-day office operations, including social media and website updates, event sign-ups, and preparing reports
• Managed office inventory, handled invoicing and payment processing
• Scheduled new member appointments, assisting with paperwork and record-keeping
• Created and updated member records in the computer system, maintaining accuracy and organization

Homemaker

Stay-at-Home Mom                                                    August 2019 – March 2022

• Developed strong communication, time management, and organizational skills while managing household activities
• Planned and coordinated family schedules, meal planning, and budgeting
• Fostered an empathetic, multitasking environment while caring for children and managing family life

Business Owner

Pizza Authority                                                           March 2015 – August 2019

• Managed daily operations of a busy pizza shop, including opening and closing procedures
• Built and maintained supplier relationships, ensuring timely deliveries and quality products
• Managed employee scheduling, training, and weekly payroll
• Handled day-to-day operations and ensured customer satisfaction

Homemaker

Stay-at-Home Mom                                                       April 2006 – March 2015

• Developed strong communication, time management, and organizational skills while managing household activities
• Planned and coordinated family schedules, meal planning, and budgeting
• Fostered an empathetic, multitasking environment while caring for children and managing family life

Executive Administrative Assistant 

The Coury Financial Group                                              May 2004 – April 2006

• Assisted with accounts payable/receivable, including depositing checks and managing the firm’s banking
• Coordinated travel arrangements for the company President and prepared agendas for meetings
• Managed a multi-line phone system, greeted clients, and ensured the reception area was well-maintained
• Supported multiple departments with client account services, including preparing quarterly financial reports
• Performed general administrative duties, including filing, scanning, copying, and database management

Computer Information Management  

Computer Tech | Pittsburgh, PA                                                       1997 - 1999