
Amy Lang Wehnke
Customer Service / Support
About Amy Lang Wehnke:
POWER SKILLS
- Professional workplace etiquette
- Strong organizational aptitude
- Collaborative contributor
- Genuine, empathetic and constructive mindset
- Well-developed customer service, writing, and interpersonal communications skills
Experience
Dedicated municipal public servant skilled in navigating and interpreting civil service regulations and personnel procedures for a department that serves over 100 local county agencies.
- Coordinate and streamline the orientation and onboarding processes for new agency employees; collaborate with other personnel departments and agencies to ensure a seamless and positive onboarding experience.
- Review and process personnel transactions for county, city, schools, towns, and villages; interpret and apply provisions of salary plans, Civil Service rules, policies, and personnel regulations covering various contractual and policy requirements.
- Evaluate employment applications to verify qualifications; provide and contribute valuable feedback to applicants throughout the examination and hiring processes.
- Maintain and update examination and personnel records using E-gov, PeopleSoft, and other web-based NYS applications.
- Provide policy and procedural guidance to departmental support staff and county agencies.
- Participate in county-wide career fairs for recruitment and networking with potential qualified candidates.
- Proficient fundamental computer skills: Microsoft Office Suite | Outlook | Google Drive/Docs | Zoom | Microsoft Teams | PeopleSoft | E-gov | NYS Retirement Enrollment System
Education
- State University of New York at Alfred – B.A. Degree - Liberal Arts/Humanities
- Tompkins Cortland Community College, A.A.S. Degree - Business Administration
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