Amanda Silcox

An advocate with experience in community engagement, customer service, programming, marketing, scheduling, coaching, recruiting, budgeting, and sales.

EXPERIENCE

York Jewish Community Center / Membership Director

April 2023 - Present

• Develop and implement membership programs and activities to maximize new members and retain existing members
• Network with community stakeholders to educate and promote corporate leaders in establishing employee wellness programs
• Serve as key decision-maker and strategic liaison between departments
• Empower a team of 14 to excel in customer service, problem solving, and sales
• Measure department success by comparing actuals versus budgeted for new memberships and terminations
• Driving change by researching industry trends and collecting member feedback
• Responsible for overseeing a $1.5 million annual budget

Easterseals / Recreation Director

August 2021 - June 2023

• Communicating with and serving diverse audiences to deliver exceptional programming and results
• Plan, organize, execute, problem-solve, and evaluate large-scale events to positively impact our community. 
• Serve as key decision-maker and strategic liaison across departments and stakeholders to ensure smooth execution.
• Skilled people leader to empower others to use their strengths effectively
• Practice macro-management in order to benefit and enhance the well-being of our participants and community
• Driving force of change in analyzing job specs, marketing solutions, and budgets

Nutrisystem / Weight Loss Lead Counselor

September 2020 - August 2021

• Motivational coach to educate and support clients on a weight loss journey
• Problem solver focusing on strategic resolutions for a positive impact on company and client success
• Produce product value statements to close sales and surpass weekly sale goal of $10,000 in revenue
• Developer and leader in peer-to-peer training initiatives
• High focus on communication through multiple technology mediums

Restorative Bodywork / Administrative Assistant

January 2018 - November 2019

• Driver of new business by generating client leads
• Expansion of marketing through social media campaigns, off-site sales events, and product demonstrations.   
• Propel growth by standardizing monthly client retention metrics
• Execute talent acquisition responsibilities including candidate sourcing and applicant screening
• Supervisor of office operations and procedures

York College of Pennsylvania

Bachelor of Science in Recreation Administration