Alina Arboleda Martinez

Bilingual customer service Professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skills with CMR systems paired with outstanding active listening and multitasking skills. 

CUSTOMER SERVICE AGENT PUA 

Florida Department of opportunity. | April  2020 - Dic 2020 

Responsible for processing, researching, and distributing more than 8,000 subsidies to Americans and eligible individuals during the 2020 pandemic. 

Responsible for investigating, controlling, and reporting any fraud or false application of applicants for subsidies to the US government during the 2020 pandemic. 

DIRECTOR MANAGER PASS. 

AA. Sales and Public Relations. LLC.. | january  2016 - April 2020 

Responsible for processing, researching, and distributing more than 8,000 subsidies to Americans and eligible individuals during the 2020 pandemic. 

Responsible for investigating, controlling, and reporting any fraud or false application of applicants for subsidies to the US 

political science associate 

studies about human rights 

English- Spanish