Alicia Lewis

I am a market-savvy director, brand ambassador & creative director that is dedicated to driving customer satisfaction and product visibility through highly-targeted online and offline marketing strategies. Experienced in relationship building and management. I also have knowledge of market trends to execute High-impact marketing campaigns. With that being said I excel very well at creating and implementing effective promotions targeting specific audiences. I am also very great with customer service and have experience in technical support.

Doesn’t stop there. I am currently a personal fitness trainer, and have experience in running a children‘s youth service on Sunday, Wednesday and Friday.
 

Technical Support
The Technical Support Representative is responsible for providing exceptional customer support and technical expertise on the phone or via messages through our website, chat, and/or e-mail in a prompt, courteous, and efficient manner. They will assess tech issues and identify and deploy solutions for customers through one-on-one conversations. They will also explain device capabilities and wireless carrier data product offerings. They will engage with the customer to understand their technology and upsell protection/tech support solutions based on their needs.

High School Diploma

Bethune-Cookman University

International Business