Alesha Hayes

Results-driven Revenue Cycle Management professional with over 10 years of comprehensive healthcare revenue cycle experience and 3 years of progressive RCM leadership. Proven track record of optimizing billing operations, strengthening payer relationships, reducing denials, and improving overall reimbursement performance across home health, hospice, and multi-specialty environments. Skilled in leading high-performing teams, implementing process improvements, ensuring regulatory compliance, and driving measurable financial growth. Adept at analyzing revenue trends, identifying operational gaps, and executing strategic solutions that enhance efficiency and profitability. Passionate about continuous improvement, professional development, and contributing to scalable organizational growth in dynamic healthcare settings.

Revenue Cycle Management professional with 10+ years of experience driving operational efficiency and financial performance across healthcare organizations, including 3 years in RCM leadership. I specialize in billing operations, payer relations, denial management, regulatory compliance, and revenue optimization within home health, hospice, and multi-specialty environments.

I’m passionate about strengthening processes, leading high-performing teams, and identifying strategic improvements that enhance cash flow and long-term growth. Known for analytical thinking, accountability, and results-driven leadership, I thrive in dynamic environments where continuous improvement and collaboration are key to success.

Currently pursuing a Bachelor’s degree in Healthcare Administration, strengthening expertise in healthcare operations, leadership, compliance, and financial management. Certified Billing & Coding Specialist (CBCS) with demonstrated proficiency in medical billing, coding fundamentals, reimbursement processes, and regulatory guidelines. Actively working toward CPC certification to further advance coding accuracy, compliance knowledge, and revenue cycle expertise. Committed to continuous professional development and staying current with evolving healthcare regulations and industry standards.