Adrian Arceo

Worked in Customer Service and Retail for the past seventeen years. Ready to take on higher roles within the company.

1. Burlington Coat Factory Encinitas 2023

*Merchandiser - Unloaded delivery trucks twice per week sorting boxes filled with merchandise according to their category : Apparel (Men’s, Women’s, Children’s, Infant’s, Shoes, Home, etc.)

*Fitting Rooms - Handed out card indicating total number of items to customers. Organized and cleansed each room after every use. (Made sure trash, and used hangers were removed after each use and signed form after every hour or half hour interval)

*Security tags - Placed or wrapped security tags on items such as Handbags and Sunglasses to prevent theft while decreasing Loss Prevention

2. San Diego Zoo Safari Park 2021

*Worked at one of their busiest dining restaurants (Thorntree Terrace)

*Regularly did routine stocking of : Food trays, Kid’s Bags (food bags made specifically for children)

*Made sauces: Sweet Chili Sauce, Ranch, BBQ, etc. 

*Routinely washed food tray’s in the back sink during slow periods, restocked food tray’s when needed

3. Action Sports Rentals 2020

*Greeted and welcomed passing-by guests 

*Sized and fitted guests with helmets

*Explained the rules and regulations of Mission Bay to first-time bike and surrey renters

*Regularly sanitized each and every helmet used with proper disinfectant (for COVID-19)

4. Brookstone at the San Diego International Airport Terminal 2 West 2018

*Answered customers’ questions regarding products. i.e. “Which headphone offers the best Noise Cancelling feature? , Which way to this Gate #?

*Used POS System to accurately ring up orders and gave back change and receipts.

*Routinely did household chores i.e. sweeping, wiping, and waxing displays for best possible visuals.

5. Macy’s – Bedding’s and Housewares’ Associate 2018

*Actively walked both departments answering customers’ questions about products

*Restocked comforters and towels in the Domestic’s department

*Assisted customers with their needs and rung them out using the POS system  

6. Wal-Mart – Sales Associate 2014

* Restocked sales floor with merchandise according to proper category.

* Actively walked every department making sure things were left tidy and easy to find/access.

*Actively kept Housewares’ and Domestic’s return bin in Customer Service area empty and clutter free.

*Greeted incoming Customers.

7. Ross – Salesperson/Fitting Room 2013

*Restocked sales floor with merchandise according to proper category.

*Worked fitting room by handing out card indicating total number of items to customers.

* Actively walked every department making sure things were left tidy and easy to find/access.

8. Kohl’s – Salesperson / Cashier POS (Point of Sale) 2012

* Greeted every customer that walked in the store and offered my assistance for the best possible visit.

* Actively walked in my department making sure things were left tidy and easy to find/access.

*Organized fitting rooms and “recovered” items into their proper categories.

9. Vector Marketing – Salesperson 2012

*Visit potential customers’ place of residence and present Cutco demonstration.

*Have those who are present take part in the demonstration by doing actual product trial

*Notify customer(s) that all Cutco products are Guaranteed for Life.

10. Macy's - Cashier/Salesperson 2006

* Greeted every customer that walked in the store and offered my assistance for the best possible visit.

* Actively walked in my department making sure things were left tidy and easy to find/access.

* Offered the Macy’s Card to customers who didn’t have one and explained the current and future benefits of being a cardholder.

11. Miramar Speed Circuit - "Track Marshall"               2005

* Sit out on the track holding out signs telling drivers to “Slow Down” or to “Let Pass.”

* Helped drivers that crashed onto the plastic barriers get back on track.

* Actively maintain and clean every go-cart to ensure proper working condition.

12. San Diego Ice Arena - Party host/skate rental 2005

* Greet every skater and asked for their skate size.

* Cater birthday parties with their supplies and served pizzas, cakes, drinks, etc.

* Make sure guests were having a good time skating.

13. Kentucky Fried Chicken - Cashier/Food Prep. 2005

* Take customers’ orders by register.

* Greet every drive-through customer and handout their order.

* Actively maintain dining area cleanliness.

14. Taco Bell - Cashier 2004

* Take customers’ orders by register.

* Greet every drive-through customer and handout their order.

* Maintain dining area cleanliness actively

Scripps Ranch High School c/o 2006 

Received GED from Scripps Ranch High School

San Diego Continuing Education 

Attended the San Diego Continuing Education programs to further develop self-improvement skills for personal and work.