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Winston-Salem
Adam McCurry

Adam McCurry

Enterprise Support Engineer

Technology / Internet

Winston-Salem, Township of Winston, Forsyth

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About Adam McCurry:

With a solid technical track record and extensive project implementation, testing, and support experience, I am an asset to any technical team. I collaborate with cross-functional teams to gather requirements, develop integration plans, and maintain seamless operations.

Experience

Cadwell, Kennewick, WA, 12/2020 – 2/2025 
Senior Enterprise Systems Engineer

Executed enterprise-scale installations and upgrades of proprietary software solutions for a leading Neurodiagnostic & Neuromonitoring vendor, including horizontal scaling deployments on Windows Server environments with SQLite and MSSQL backend databases. Integrated HL7 interface components to ensure seamless interoperability with healthcare EMR systems. Developed custom tools in PowerShell, C#, and JavaScript to streamline deployments, automate processes, and enhance system functionality. Provided expert-level troubleshooting in production environments, prioritizing data integrity of patient studies and ensuring rapid issue resolution to maintain system reliability and compliance with healthcare standards.
Key Achievements:
   • Held bi-weekly workshops where other support teams could ask questions to further understand the enterprise infrastructure of the software they supported, as well as prepare presentations on higher level products and concepts.
   • Built custom tools to speed up troubleshooting of complex issues within our software suites to allow for Tier 1 support to resolve issues faster without the need for escalation.
   • Built custom HL7 transform rules for customers to solve complex issues to get patient information properly handled within our application suite and their EMR systems.
Boeing/DXC, Phoenix, AZ, 2/2011 – 3/2020 
Windows Systems Administrator, Senior 
Led maintenance and configurations of computer networks, hardware, system software, and application software. Assessed, diagnosed, and resolved issues. Replaced defective components. Worked cross-functionally with hardware and software teams and vendors to solve complex issues. Executed and documented routine network startup and shutdown procedures. Determined network usage, disk space availability, and server functions using network data.
Key Achievements:
   • Appointed Server Software Release Test Coordinator, leading all Windows and Linux software test releases, ensuring vulnerability standard compliance, and tracking agile development cycles via JIRA.
   • Built upgraded physical and virtual servers to meet latest pre-release versions and updated regression testing.
   • Identified and resolved issues with quarterly updates as Server Software Release Problem Manager.
   • Created and implemented MS Access reports to streamline daily reporting requirements to multiple teams.
   • Developed a SharePoint application to centralize out-of-office requests and to improve on call calendar publishing capabilities.
   • Key player on Disaster Recovery team executing hot/cold site migrations on F5 appliances.
   • Architected and integrated security plans to protect data from accidental or unauthorized damage or modifications.
Enterprise Technology Services, Phoenix, AZ, 10/2005 – 1/2011 
Senior Systems Engineer 
Managed customer network operations, overseeing maintenance, repairs, and upgrades. Monitored network performance and reports and developed network specification documents comprised of diagrams, charts, equipment configurations, and new technologies. Gathered customer requirements to determine specific hardware and software requirements—platforms, interfaces, bandwidths, and routine schemas. Created new equipment installation plans and network architecture designs.
Key Achievements:
   • Identified inefficient use of computer resources and developed capacity plans to resolve issues.
   • Spearheaded multiple hardware and software installation integration testing projects.
   • Recognized as a technical expert, assisting sales team with technical component of sales cycle.

Career Note: Worked earlier as a Systems Engineer at FurnServe from 1/2000 – 10/2005 and as a Customer Engineer at GE Capital ITS/Bank of America from 3/1997 to 1/2000.
 

Education

ECPI College of Technology, Greensboro, NC

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