Adam Chatani

Learning & Development Leader with 7+ years of experience designing, facilitating, and managing enterprise training programs across SaaS, healthcare, and corporate environments. From editing investigative footage for nationally recognized clients to producing regionally recognized training videos for global brands, I bring a unique creative perspective to learning. Skilled in instructional design, live facilitation, digital adoption, and leadership development, I strive to exceed expectations by creating learning experiences that are not only effective but memorable and emotionally engaging.

Director of Training
BeerBoard 
Nov 2022 – Present

• Designed and delivered enterprise-wide onboarding, leadership workshops, and product training for 500+ employees across multiple departments.
• Facilitated live and virtual training sessions with high engagement scores (avg. 4.7/5 learner feedback).
• Implemented WhatFix digital adoption workflows, increasing SaaS platform adoption by 35% in the first 6 months.
• Created scalable self-help resources including articles, videos, and interactive workflows, reducing customer support requests by 20%.
• Partnered with senior leadership to align training strategy with organizational goals, supporting improved client retention.
• Used LMS systems to track learner progress, analyze engagement, and drive continuous improvement.

Director of Learning & Development
GAAM Good 
Jan 2024 – Present

• Spearhead volunteer onboarding and training initiatives, ensuring alignment with GAAM Good’s mission to uplift communities through gaming, art, and music culture
• Collaborate with senior leadership to design and implement learning strategies that enhance internal operations and external engagement
• Develop accessible, values-driven educational materials that promote the ethos of “Doing Good” across all GAAM programs and events

Training Manager
Providence Technology Solutions 
Jan 2021 – Nov 2022

• Facilitated HCM training sessions for 2,000+ end users across HR, payroll, and timekeeping functions.
• Designed custom learning paths, job aids, and videos that reduced client support ticket volume by 22%.
• Conducted needs assessments to uncover skill gaps and tailored solutions for both executives and staff.
• Delivered virtual and in-person workshops to ensure smooth SaaS implementation and client success.
• Developed KPIs and evaluations to measure program effectiveness and ROI.
• Collaborated with SMEs and HR leaders to align training with performance and compliance goals.

Audio/Video Engineer, Writer, Editor
Joe Vicker’s Companies 
Aug 2017 – Nov 2020

• Produced video and multimedia training materials for marketing and employee onboarding.
• Designed promotional and educational content to improve client engagement and adoption.
• Trained onboarding sales teams to ensure consistency in customer experience.
• Conducted interviews and produced written articles for a regional senior living publication.

Video Tech Lead
ICS Merrill
Jul 2014 – Mar 2016

• Managed a team of editors to deliver high-quality video evidence under tight deadlines.
• Implemented process improvements that increased editing efficiency by 15%.
• Trained and coached staff on new workflows and tools.

Production Assistant
NFL Films 
Jan 2013 – Present (seasonal/contract)

• Supported high-quality production for NFL game-day and promotional content.
• Assisted camera operators, crew, and talent in both field and studio settings.

Production Assistant
Dorsey Media Group 
Feb 2012 – Nov 2014

• Assisted in script development, camera coordination, and production planning.
• Produced educational and promotional videos, including training films for BioMet and a regional awareness campaign for St. Johns Ferry.

Associate in Arts, Florida State College of Jacksonville