Abagail Stewart-Fromm

I will graduate in May 2025 with my associate's degree in Business Management. 

Ice Rink Attendant

Devils Lake Parkboard-Devils Lake, ND

October 2024 to Present

Janitorial needs

Ice maintenance

• Maintained an inventory of tools, equipment, and supplies needed for daily operations, ensuringavailability when required
• Responded promptly to public inquiries or concerns regarding park maintenance issues providing excellent customer service at all times
• Participated in snow removal activities during winter months using plows, shovels, salt spreaders, etc

Waitress/Bartender

The Boathouse bar and grill-Pierre, SD May 2024 to August 2024

• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
• Demonstrated extensive knowledge of menu items, including ingredients, preparation methods, and allergen information to assist patrons in making informed dining choices
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery to tables
• Managed a high volume of tables during peak hours while maintaining attention to detail and providing personalized service to each guest
• Collaborated with the bar team to create specialty cocktails and mocktails that complemented the restaurant's cuisine offerings
• Maintained cleanliness and organization of assigned workstations, including table setup, silverware polishing, glassware restocking, and condiment replenishment
• Resolved guest complaints or concerns promptly and professionally by actively listening to their feedback and offering appropriate solutions or accommodations
• Contributed to a positive team environment by supporting fellow waitstaff members during busy periods through effective communication and collaboration

Data Entry (Temporary)

State of South Dakota-Pierre, SD

May 2023 to August 2024

• Entered and verified data accurately into company database, ensuring data integrity
• Performed regular audits of data entries to identify and correct errors, maintaining a high level of accuracy
• Maintained confidentiality and security of sensitive information by following established protocols
• Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
• Collaborated with team members to resolve discrepancies or missing information in the database
• Assisted in the development and implementation of new data entry procedures to improve efficiency
• Managed multiple projects simultaneously while meeting strict deadlines for data entry tasks
• Utilized advanced Excel functions such as VLOOKUP and PivotTables to analyze and manipulate data effectively
• Identified opportunities for process improvement within the data entry workflow, leading to streamlined operations
• Communicated effectively with other departments or clients to clarify any unclear or incomplete information before entering it into the system
• Maintained an organized filing system for physical documents related to the entered data
• Researched industry standards and best practices related to accurate and efficient data entry techniques
• Maintained up-to-date knowledge of relevant software applications used for effective management of data entry tasks

Delivery Driver

Pizza Ranch-Pierre, SD

May 2021 to July 2023

Handling money

Customer service

Nanny/Babysitter

Pierre, SD

May 2022 to July 2022

• Provided full-time care for children during the summer months, ensuring their safety and well-being
• Planned and implemented engaging activities to promote physical, social, and intellectual development• Established a structured daily routine that included meals, naps, playtime, and educational activities
• Maintained open communication with parents regarding daily schedules, behavior updates, and any concerns or issues
• Managed household tasks such as meal preparation, light housekeeping, and laundry while caring for the children
• Created a safe environment by childproofing the home and closely supervising outdoor playtime
• Built strong relationships with children through active listening, empathy, and positive reinforcement
• Organized outings to parks, museums, libraries, or other age-appropriate recreational activities for fun-filled days
• Implemented behavior management strategies to encourage positive behaviors and address challenging behaviors effectively
• Encouraged independence by teaching basic life skills such as dressing themselves or tidying up their belongings
• Supported emotional well-being by providing a nurturing environment where children felt valued and loved
• Administered first aid when necessary and promptly sought medical attention in case of emergencies
• Collaborated with other caregivers or nannies to coordinate schedules for shared childcare responsibilities if needed
• Assisted with homework assignments or summer learning programs to support academic progress

College sophomore in Business Management

Lake Region State College - Devils Lake, ND

August 2023 to Present

High school diploma

T F Riggs High School - 01 - Pierre, SD August 2019 to May 2023